Customer Testimonials
Had such a nice experience at Boucher Hyundai today. Onedia, Nick, Dave and Megan are the absolute dream team. They went above and beyond to make sure I was well informed, comfortable and felt confident in my purchase. They were so accommodating and I felt zero pressure. Could not have asked for a better experience. Thank you!!
Have owned strictly Hyundais for decades. Decided to shop local w/this purchase. Boucher provided most superior car purchasing experience. Salesperson, Oneida Acosta, extremely knowledgeable, professional and very friendly. Management gave best price offer, fair w/ no "haggling". Financing a breeze. Oneida went over features in great detail, loading much of the personal info to get us started. Genuinely and graciously encouraged us to return for refresher if needed. We will! Even sent home-baked cookies (with recipe) as a thank-you!!
They are friendly. They keep you up dated on what they are doing with the car
Great customer service! Oneida was kind and very helpful from the start. We were provided with all the information we needed while not feeling pressured into the sale at all. When we came back with our kids everyone was so kind. Cartoons were turned on for them while they got snacks and waters. We are so appreciative of the staff there and the positive experience they provided. We would highly recommend Boucher Hyundai of Janesville!
Jalin Washington found us the perfect Tucson in a timely matter!
Jalin Washington was great!
Tim is an excellent sales associate. Very tentative, not pushy, he works great with you.
Got my 2025 Palisade and it was an awesome experience from start to finish. Shoutout to Zack for making the experience wholesome.
Our salesman, Tim Linton, did excellent job for us. He is extremely knowledgeable and professional. The dealership as a whole, made our buying experience hassle free and fun. Thank you!
Excellent customer service! From start to finish, the staff at Boucher Hyundai in Janesville earned a 5-star review. They made me feel like I was a valued customer by providing a level of customer service that is rare these days. What really stood out was that they were a team. Matt was the salesman I worked with the most, but I also worked briefly with Jalin, Dave, Cameron, and Megan. From test driving to signing the paperwork, it was a pleasant experience. They even offered to have one of their drivers pick me up from Enterprise, so I didn't ... Read More Google - Jun 4, 2025
Tim was great and helped me through the whole process! Gave me a great deal on my trade in and a great deal on my new vehicle!
Recently bought a 2024 from Hyundai of Janesville. Everyone was super nice and easy to work with. I filled out the credit app. that morning. and drove home with my new car that night. Fast and courteous. Thank you Oneida and team for making this happen.
I was in need of a car fast. Sent Hyundai of Janesville a message and within a minute Oneida was chatting with me. She took all my information. Sent me a credit app. and was very helpful. A++ Salesperson. I was able to show up after work with my old car and drive away with my new car. Thank you so much for being so wonderful Oneida and the rest of the team at Hyundai.
I recently purchased a 2025 Hyundai Santa Fe from Boucher Hyundai of Janesville, and the experience was fantastic from start to finish. The team was professional, friendly, and genuinely helpful throughout the process. They offered me a very competitive price on the new vehicle, and I felt like they genuinely wanted to make sure I was happy with my purchase. I had the pleasure of working with Jalin, who was fantastic—knowledgeable, patient, and made the entire experience smooth and stress-free. Every question I had—whether it was about features, financing, or even long-term maintenance—was answered thoroughly and with patience. ... Read More Google - May 31, 2025
I recently purchased a 2025 Hyundai Santa Fe from Boucher Hyundai of Janesville, and the experience was fantastic from start to finish. The team was professional, friendly, and genuinely helpful throughout the process. They offered me a very competitive price on the new vehicle, and I felt like they genuinely wanted to make sure I was happy with my purchase. I had the pleasure of working with Jalin, who was fantastic—knowledgeable, patient, and made the entire experience smooth and stress-free. Every question I had—whether it was about features, financing, or even long-term maintenance—was answered thoroughly and with patience. ... Read More DealerRater - May 31, 2025
Helpful fixed correctly in a timely manner and covered the repair under warranty thank you
I’m on time : out on time. Staff were all very courteous and professional, answered all my questions.
Great service department, thanks!
We replaced our 2023 Palisade due to a bad hail storm we had a month ago. We had been to this location for service in the past and liked this one better then another Hyundai location we had been to. We bought our last Palisade from the Madison location, but based on the service department and also being recommended by a close friend with the good service experience they had, we decided to go to Boucher. First of the Sales manager Cameron Mallory went above for us to with the pricing on the car due to a text message error that ... Read More Google - May 23, 2025
We took the night to sit on what we were going to say on our review of Boucher Hyundai of Janesville. We are replacing our 2023 Palisade due to a bad hail storm we had a month ago. We had been to this location for service in the past and liked this one better than another Hyundai location we had been to. We bought our last Palisade from the Madison location, but based on the service department and also being recommended by a close friend with the good service experience they had, we decided to go to Boucher. First of the ... Read More DealerRater - May 23, 2025
Great service as always
Great service department. Took care of my issues in a timely manner and went out of their way to take care of my Warrrenty concerns On my Sonata . Still working on a final solution .. but I'm sure it will be taken care of soon . Well I was wrong. Hundai has denied the repair on my 40 k mile oil burning Sonata Leaving me to deal with their customer service complaint department.. NOT HAPPY ! NO Repair on a Known issue is not the answer I am looking for, i need a reliable vehicle to transport my sick wife ..
Matt was a wonderful salesman. Will definitely buy another car from Matt. Great dealing with Boucher Hyundai
Very friendly and did a great job on my car.
Had a very smooth and easy day with the salesman and the financial department and I will recommend you people with confidence!
The Elantra was affordable, my rep Jallin was a nice guy, and I needed a new car. A test drive on a Friday lead to a sale Saturday morning. Couldn’t be happier with how smooth everything went.
Work is always done on time. Is reasonably priced and they don’t charge me for things that I don’t need done.
Was looking for a used hybrid vehicle and was unable to find any in the area. Then decided to purchase a new hybrid vehicle and also had difficulty finding any available as very limited inventory. This dealership had just for two days a hybrid, which I test drove And purchased. Very efficient and pleasant dealership. I was very happy with Their service.
They are amazing. Treated me fairly and helped me understand what I was needing done, 10-10 service and sales team.
Always receive great service here. The staff are always helpful and do a great job
It took almost 2 months to get the car fixed. I know this wasn't the fault of the service department, my only complaint is that communication was not the best. I only got updates when I called to check.
Good n friendly no problems nice n easy They were nice to answer all my questions I go back again
I was there for oil change and recalls/update Bluelink. They did not fix the problem with bluelink. I still have problems
Three recalls and only performed two because a fuse was out of stock. Now I have to make another appointment when the fuse shows up.
I have already did this twice. Please look into your system and get me off the list! If this continues your rating from me will not be favorable. Thanks
Sales rep Oneida was extremely knowledgeable, professional, and made every aspect of the deal a pleasure.
Very responsive to my call and request to meet 2 hours away from dealership to view to buy!!!
I enjoyed the visits I made to this dealership. My salesman Zach was a pleasure to work with and held himself in a professional manner. All the inner departments (sales, finance, vehicle prep/service seemed to work together effectively and efficiently, with communicating to make me comfortable with my purchase.
Had to reach out to service for 2017 Sonata hybrid, which had a failed engine. Service informed me of all the repairs needed, and a possibility the vehicle cannot be repaired. My plan was to purchase a used hybrid however none could be found and I was uncomfortable with purchasing online so I talked to sales and Tim was wonderful and showing me the type of hybrid I wanted and I purchased a 2025 sonata hybrid I’m happy with the purchase.
The jury is out as to whether or not the 2017 hybrid can be repaired under warranty or if it will ... Read More DealerRater - Apr 25, 2025
Tim was very patient with us. Answered all our questions. Thank you Tim for all your help
Very good experience with sales. A little less with finance as they did not originally show us all warranty deductible information until we inquired.
They added 7000 dollars worth of warranties that I didn't want without asking. I have been in contact since this incident and gotten these warranties canceled. My experience canceling them has been positive and I really love the car. My whole experience was great besides the shock of the warranties. I would probably go back and buy another car.
Told me lie after lie. Had to move my unfixed car to a different mechanic. May not buy anouther hyundai after this ecperience and ill need a new car in the next 6 mo
Our experience was a great one. Found the vehicle we were looking for.
I drive from Madison to have my car serviced here because employees are kind, respectful, helpful, and responsive. This is a world of difference from my experiences with the Hyundai dealerships in Madison, and I'm very grateful to have the option of working with Boucher. I've worked with Hunter who has great, clear communication. Thank you.
Very happy with the service I have received.
They worked efficiently and were very friendly.
Cory was super rude and short with us after we declined all the additional coverage he was trying to sell us. He would try again and we declined. Then a third time - No, thank you, we will PASS on the additional coverage. He wasn't super friendly to begin with but after we made it clear we were not interested in any of the additional warranties, his entire demeanor and body language changed after we declined everything. We couldn't get out of his office fast enough. Horrible experience with him. 🙁 Such a shame to have a person ... Read More DealerRater - Apr 9, 2025
Oneida is a wonderful person and an absolute pleasure to work with. 🙂
She listened to what we wanted and double checked we were happy. She took her time at the end of the sale to make sure I knew as much as possible about our new vehicle. Her bubbly and professional personality was so refreshing to be around. She truly cares about you as a person and not just a customer. We spent plenty of time in the vehicle reviewing all the technology and if needed, she will spend more time with me. She made sure our vehicle was ... Read More DealerRater - Apr 9, 2025
They are very accommodating. They listened to our concerns and acted on them. Very good customer service .
Working with this dealership was easy and seamless! I would recommend this place to anyone looking for a new car.
My first experience with Boucher Hyundai and I was not disappointed. Everyone was pleasant to deal with and eager to help. Unlike a recent experience I had with a Toyota dealership, in Illinois, whom I've purchased from previously.
Called about a service code on my 2011 Hyundai Santa Fe, ended up getting recalls replaced. Jeremy Snow was more than Informative and honest about any questions I had as well as about the work that was done on the car. For me honesty is key when it comes to being in the know especially with some thing like your car. So I really appreciated his efforts to assure me all was well and good with my car.
They very much into taking care of the customer. Completely explaining everything.
These people are amazing which is why we came here & not in town not only to buy our 1st Hyundai, but to get it serviced & repaired after getting rear-ended. Excellent people to work with!
Salesperson was great 5 stars for her.
From Mike and Sandy Brown: Jalin was great!! Very prompt at getting a replacement vehicle after the one we picked out was damaged in a storm
They were very friendly and efficient. Answered all my questions and were there if I needed them for anything after the sale.
Matt was down to earth polite and easy to work with. Everyone was friendly and inviting.
I bought 6 vehicles from this dealership. Fantastic sales and service.
They looked at my vehicle and luckily nothing was really wrong. It made me feel better about the trip we are preparing to take next week. There was a loose panel I have been complaining about to another dealership for almost a year now and you guys were able to find it and tighten it up in under an hour. I will only be coming to this service center from now on!
My service was so Fast, efficient… love the videos i received about my cars health
They were friendly to deal with in negotiations and once I took the car home after purchase they continued to provide great support as I discovered some minor fixable issues that they took care of
Great people, went for recall on recently purchased vehicle, set up appointment and completed recall in about an hour ..
Supremely helpful and friendly. We just traded in our Hyundais for 2 new ones. This is my 4th or 5th Hyundai and my husband's 3rd (or 4th?). This dealership is the best!
Excellent Work and Service
They are very helpful and pleasant. Oneida Acosta is very customer friendly and welcoming. I was utterly happy with their customer service. I would definitely recommend a family or a friend to purchase their car here!
Oneida was very nice to deal with and answered all my questions about the car. Nick the manger also was very responsive and worked with me on price and all options Corey did a good job too, I feel like he really did son work to get me the best deal. I would recommend Boucher Hyundai to anyone who is looking at a Hyundai.
Professional and friendly staff. Felt like I was valued as a customer
They were very timely and professional. Earl was great. Everyone was friendly and the waiting area was clean and welcoming.
Their customer service was great! When they found out it was going to be a longer day to fix my problem they got me a rental so I could wait from home. They did a good job fixing the problem. The only thing would be I feel we were over charged on labor cost. After researching it online we probably could have saved money taking it somewhere else.
The dealer has had my car for weeks and cannot fix it. In addition, there has been no communication unless I call for a status. Terrible customer service.
Very clean and comfortable waiting area. I was kept informed of work being done on my vehicle. Very nice people in all departments.