Customer Testimonials
Highly recommend Zack, he was a great salesman! Made the process easy start to finish!
Service was great and the video showing the work was much appreciated. Thank you. Will continue with you for future service.
Joe always takes great care of my 2021 G90. I always get the Genesis experience with him and Pete. Thanks!
Friendly, not pushy, nice trade in value, clean environment, willingness to prove and share how proud they are of their company
Great experience! The Janesville Boucher team was very honest and helpful. I'm glad that I chose to go through them when I bought my truck. They were very knowledgeable about the history and service of the truck, and I look forward to going through them when I get my next vehicle.
Oneida and I believe his name was Dave the sales manager are a great duo to work with. She isn’t your typical sales person that pushes the product at you. She gave me time to decide what was right and followed what I wanted by laying out the options before getting my heart set on anything. The staff did everything the could to make the deal happen with what I was willing to put down and I would definitely recommend this location- and this duo if you are looking for an easy trip with no pressure! Overall this was ...
Friendly folks and fair prices
great dealership! had the deal figured out before I even stepped foot into the dealership. very easy to work with!
It was easy to call and schedule a visit with short notice. Staff were friendly and explained everything well.
Overall good experience. Friendly atmosphere, low pressure, They answered all our questions and concerns in a timely fashion.
Cayden was able to find me a vehicle I didn't even know I wanted. Wish it had the smart link for the garage door
We worked with Zack and he was great, answered all our questions and did everything he could to me sure we were happy. I don't have anything negative to say at all about our experience.
The staff at Boucher Hyundai of Janesville are great to work with. We have had excellent service and drive from Machesney Park Illinois to have any maintenance done on our Hyundai!
Have been looking at the SC for a little while. Wife was on board finally. Couldn’t be happier with the SC so far. Oneida and team were patient with me during the process and not pushy. Thank you!
Seamless easy trade and purchase
Best car buying experience I've ever had. Not pushy, had great communication with the car that I was purchasing. 2023 Tuscan that was in transit to the dealership, arrived two weeks than expected. Spent about an hour at the dealership after it was all said and done! Nick and Oneida were extremely helpful.
Oneida and Nick made my buying process super easy. I spent only 1 hour at the dealership which was nice. Highly recommend.
Best car buying experience I've ever had. Not pushy, had great communication with the car that I was purchasing. 2023 Tuscan that was in transit to the dealership, arrived two weeks than expected. Spent about an hour at the dealership after it was all said and done! Nick and Oneida were extremely helpful.
they are always helpful with any questions that i have and the service is always great
Excellent. On time and even gave a ride while waiting. Excellent service from Orville and Earl
Came in with a tire issue and the service department got the issued fixed quickly. Really appreciate their urgency in resolving my issue
Employees are always very helpful. Their quality is always excellent! It is always a pleasure doing business with them.
Oneida, my sales agent, was very friendly and helpful in helping me figuring out my purchase and get the details figured out. Not requiring a extra vehicle protection package which is very nice in this day and age.
Friendly and knowledgeable service staff. Always well taken care of. Highly recommend.
I got a good deal on my Palisade and that staff was excellent.
As a 1st time customer, I was welcomed to the service dept., shown to the Customer Waiting Area and offered a beverage and snack. Service personnel completed my oil change and tire rotation along with closing out 2 Hyundai recalls and checking to ensure there were no outstanding service codes "set" on my vehicle. All was well and I was on my way in about 45 minutes. I was completely satisfied with my service visit experience. I will bring my new Palisade to Boucher Janesville for all future service requirements!
Everytime I go to Boucher Hyandai of Janesville, they go above & beyond to meet my needs.
Charlie West was EXCELLENT! First time I meet him. If I was to buy a used car again, I would first go to him and the Boucheer Hyundai dealership in Janesville.
Great service, let's know when something will be needing work done on your vehicle. And will pretty much anything to keep you working with them and when I went to get my oil change and tire rotation done they told me that I have more stuff to do but I can see why because my mileage is 109,000 so it needs that stuff done. But they are great to work with. 👍👍👍👍👍
Had an issue with the oil pan seal on our 2022 Tucson Limited Hybrid. Was going to wait it out; however, Joe found out it was gong to take longer that anticipated for the seal to dry. Setup a car for me to take home and bring back the next day without me knowing it. Super happy with the service here.
Very friendly staff and quick, thorough service. Everything was explained very well. I was greeted immediately on arrival and my wait was short during my service appointment. Thank you!
I had a pleasurable shopping experience with Boucher; the staff was friendly and very knowledgeable on the vehicle I was interested in. They provided transparency when it came time to financing and payment. Everthing was seamless and extremely easy. I will continue to give them my business when the opportunity arises. Thank you Boucher!!
Everything about this experience was a pleasure. Easy scheduling and vehicle drop off and the repairs were done to satisfaction.
They over succeeded my expectations Purchased 8 vehicles with Excellent Services! Definitely would recommend friends?
Even though we had a simple tire puncture, the service technicians were courteous, and professional, helping us fix the problem, a Top-notch experience!
Charlie was easy to work with and helpful. He explained in detail about the car .and he knew what he was talking about. Had a lot of patience. If in the future we needed anything he was willing to help us on our concern. He also showed us around to the repair shop. We are enjoying our car.
The car purchase through Boucher was seamless. It was completely done online. I never left my house. Thank you very much.
Have a Genesis that needed the first service. Reached out to Boucher Hyundai in Janesville (live in Rockford but no service here) and they got me in right away. Super welcoming upon arrival, clear explanations of what was performed, and off I went. Great text reminders of the appointment as well. Very smooth process. Thank you!!!
Thank you. Quick and courteous. Car works very well and staff was nice to work with.
Great place to go for service on my vehicle! Polite people there make it an easy visit!
All of the employees that assisted me in my car purchase were outstanding!! The girl saleswoman ( I feel bad I can’t pronounce her name)at the Janesville Hyundai was superb! She made sure I knew how to operate all the electronics down to installing apps. I knew more about that car in a day then I did to my 2017 in the 5 years I owned it!!!!! They exceeded my expectations for sure!
Always in and out quickly when I bring my car here. Customer service is great, the staff is always friendly and welcoming.
Charlie was great. Made to feel at ease and purchase went smoothly. Would buy from again!
All I can say is that every car on your lot should be thoroughly re-inspected be any final sales take place. Because of all the serious issues that were overlooked on my vehicle and the issues with 2 of the loner vehicles I drove. Having to spend 600 dollars on top of my purchase pruce, due to the negligence of the person who inspected my price,. He should've been the one to pay that 600 dollars and be demoted. He could've cause serious harm to myself and others if I got into an accident because of those issued. Hostely I do ...
Wonderful Experience! Honest, upfront, and friendly throughout the entire process! One of the best car buying experiences I have ever had from start to finish. Would work with them again!!
We started buying from Tom West years ago and have bought our 2nd one from Oneida , who we absolutely love. Very happy with the whole experience
They were able to get me in for service in a timely manner. The customer waiting area is impeccably clean, including the bathroom. The people I dealt with were able to explain the issues, transparent pricing and got us taken care of.
Jacob Harris of Janesville Gordie Boucher Hyundai…..BEST SALESMAN EVER. Pleasant, down to earth, no pressure, knowledgeable and straight to the point. Will definitely be back in the future to buy from again.
Very friendly and professional staff that take care of you and make you feel like family we have purchased 2 vehicles from Hyundai Boucher and will definitely be back when the time comes and will definitely recommend to family and friends thanks!!
I recently purchased a 2023 Elantra from these folks. We were there for several hours from test drive to out the door driving my new car. They seemed to be pretty busy that day but it appeared everyone was getting taken care of pretty quick. Everyone was professional and pleasant. The selection was modest but at year end, the new models were on the way. Thumbs up in particular to our salesperson Zack. Keep up the good work.
very friendly great service I love my new car also
Boucher was very fast in how they handled my car under warranty. They were friendly and kept me up to date on the progress of the repair. I would not hesitate to return again.
We had the best car purchasing experience we’ve ever had at Boucher Hyundai with sales manager, Nick Perkins, and sales rep, Cory Botten! I am still blown away by their excellent customer service and overall kindness. After having a horrible experience at a different dealership, Nick and Cory were such a breath of fresh air. They handled everything over the phone and e-mail since I live out of state. They were so responsive and communicative throughout the whole process and have even checked in with me after the purchase. Truly the kindest people. I would purchase from them 100 times ...
Our brand new Palisade had various scratches and two paint chips in the bumper which was to be repaired by the service center as part of or purchase agreement. Initially the repair was to take a couple hours. Unfortunately, that turned into a week. When we got the car back, they hadn't fixed the scratches and just put touch-up paint over the chips. The service manager even referred to it as a used car repair. I'm still working with them to get it taken care of properly, now coming up on a couple months after purchase. They've ...
Everyone is very professional. My oil change, tire rotation etc was done quickly & I was out in no time at all.
The associate was very friendly and they had my vehicle done when they said it would be.
We had a great experience. Charlie was super helpful with learning how to use the technology.
Zack was very helpful when buying my new van. He was patient and professional. Car shopping done easy with a newborn with.
Pleasant employees. good service.
They were very helpful with my issues and fixing my recalls that needed to be attended to!
The employees that work there are very nice to the costumers, enjoyed doing business with them.
Oneida was great! It was windy and rainy when we pulled up just to “look” at the cars. We asked a question and she didn’t not hesitate to help us, even standing in the rain. She was never pushy and listened to what I had to say. During the entire process she was very kind and attentive. After the purchase she sat with me in my new car and explained the features to me in great detail. She is very knowledgeable and it shows! She created an overall wonderful experience.
Ease of making appointments. Pleasant and professional.
I needed to have body work done, first service, and have new seat belts installed. The staff at Hyundai worked together to get everything finished so that I could pick up my car at one location. After having the body work done (hail damage) my Enlantra looked shiny new again and was clean from top to bottom, in and out. Everyone I talked to at two locations were so kind and polite. Thank you for great service.
Oil changed and looked at their line of 2023 Santa Cruz trucks.
Friendly staff who cares about the customer. Not pushy but informative. Never tried to get me to proceed with anything I wasn’t ready for. Made sure I understood all of the possible gadgets on the vehicle and their use. The sales rep many times (even weeks after the sale) offered me the option of stopping in for more training if I needed it. Super caring and friendly salesperson.
Appointment went great with no running to the dealership and taking up a bunch of my time.
Great service! They got me in for my appointment right on time. I had an oil change and tire rotation, and the also needed software update. I am very pleased with this dealership and it's service department 👍
I can't recommend this place enough! The employees here genuinely care for you, and the experience you have.
We needed new brakes on our older model Tuscon. Orv Axelson helped us get an estimate and work out a time to get our vehicle in to be serviced. The new brakes are done and we are very pleased.
This was the best experience! Friendly caring and not pushy. I wanted to know my car was safe to drive and I felt that upon leaving! Guys there are great from the start to finish everyone involved made it well worth the visit and it will be my only go to for any future needs of my car!! Trust is earned and they earned mine without a doubt! Thanks guys!!!!
very very knowledgeable service staff good experience
It was quick, they were polite and helped me out a ton! Great service people ♥️
I had a great experience. They did a wonderful job! Thank you to everyone Blessings
Really good experience for a car dealership.
Everybody there was friendly and helpful. Even after the purchase I called with questions and they didn't hesitate to contact me back
Always a pleasure doing business with Boucher Hyundai. Their attentiveness and listening to the needs of their customers is admirable!
My husband and I just bought a certified pre-owned 2022 Elantra. We worked with Jake, who did a great job of helping us find the right vehicle. Thanks to the entire Boucher team we were able to get a good price and financing that worked for our budget. I would definitely recommend going to Boucher for your next car and working with Jake!
Friendly, helpful and timely. Very nice waiting area with free drinks and snacks. Clean restroom.
Once I called & reminded them of a part that was to have been ordered a couple months ago and I still had not heard from them, I got an appt and the work was done within days of the call. The ball got dropped, bounced and set. All ended good.
Excellent customer service! Everyone is so nice and they do great work. Highly recommend taking your car here for service!
They were very helpful, got in just the car we wanted to test drive right before we got there ..and we ended up buying it!
Impressive start to finish! The folks were very thorough and made sure my car was serviced and ready to go in a timely fashion. Dealership was clean and everyone was friendly!
Customer service is good. Not so sure about mechanics. I wish they would have spoken to me after they inspected my car instead of someone else. I asked what was done and did not get a straight answer.
Good customer service and technical expertise
They were super helpful and flexible while helping me get my car. They did everything possible to make sure I was satisfied.
It was a pleasure working with Oneida. She went out of her way to have the car I liked brought to Janesville so I could test drive the vehicle. Boucher Hyundai of Janesville has a great team they go out of there way to help you. Again thanks Oneida for all your help. Jim