Customer Testimonials
Always friendly and very helpful. They get the car in and out in a timely manner.
This is the second car I've bought from here, Oneida is awesome! I would recommend her every time. She took great care of me both times, nothing but good things to say about her and Boucher Hyundai.
I have had no problems with my Elantra. Service dept is very good and explain what they have checked and what may need service in the future.
Friendly and great staff
Straight forward transaction with no games. Every member of the staff was friendly and helpful. Well worth the 1.5 hour drive. The sales rep Oneida answered every question and Nick the sales manager made the whole process quick and efficient.
The service was great and done in a timely manner. The manager was friendly and helpful.
Great job all the time. Has help with getting the follow up done. Very nice to deal with.
Very efficient and friendly staff. The wait was not that long. There were snacks and drinks to have.
Service was completed as I requested and I got my vehicle back in a reasonable timeframe.
Great customer care and knowledge of my vehicle, plus they loaned me a car when mine broke down. I would definitely recommend them to all my friends.
Very professional and friendly staff. First time I used their services and I will come back for all my car needs from now on.
Always answered cal & gave updates. & gave great customer service. Waiting for additional warranty work to be completed
Everyone that I met at Boucher was amazing!
Great service!
They're always friendly and helpful when I see them. As a disabled person with few friends after moving to a new state, their willingness to drive the car (or me) home when the drop off or service is completed is so greatly appreciated, though I imagine it's only made possible by my nearness to the dealership.
Great friendly service ! Really appreciated the ride to work , and the service video that was sent .
Good service and nice people. And I like Hyundai cars!
Oneida and the entire staff were great to work with. We enjoyed our experience so much that we bought two vehicles. Highly recommend them to anyone looking for a new vehicle.
Oneida was fantastic to work with. Very knowledgeable about the vehicle I wanted, and was able to get one delivered to the dealership. We liked her so much, we got two vehicles!
I needed a car right away, went to Gordy Boucher and was met by Oneida Acosta. She was very helpful, informative, and friendly. She was not overwhelming or pushy in her sales approach. I will definitely be going back to see her when I need another vehicle.
Fast and professional service!
Always fast and good.
Buying a car can be a good experience or a bad experience depending on the sales person that helps you. If you're going into Boucher Hyundai to look at a car, do yourself a favor and schedule an appointment with Oneida. She is knowledgeable about the vehicles and listens carefully to what you want in a new car. She also helped with comparing leasing to purchasing which was a great help to me in the decision making process. We now have a Venue, a Santa Cruz SEL and a Sante Fe Calligrahy in the family and we are satisfied ...
Cory and Nick went above and beyond to make my car shopping experience quick and hassle free. I highly recommend purchasing an auto at Boucher Hundai of Janesville!
Buying a car can be a good experience or a bad experience depending on the sales person that helps you. If you're going into Boucher Hyundai to look at a car, do yourself a favor and schedule an appointment with Oneida. She is knowledgeable about the vehicles and listens carefully to what you want in a new car. She helped with comparing leasing to purchasing which was a great help to me in the decision making process. We now have a Venue, a Santa Cruz SEL and a Sante Fe Calligrahy in the family and we are satisfied Hyundai ...
Great sale service with Oneida. She made it easy to view the car as I live in a different city and the pick up process was smooth.
Friendly, efficient, low pressure, explained car equipment thoroughly, overall a very good car buying experience.
Excellent service!! They are very professional and take time to show you all the features on your new vehicle...
The sales representative was very helpful and knew her business. Everything went very smoothly at the dealership. They were very helpful.
Very professional staff. Thank you Oneida Acosta for your wonderful service!
There was good communication and everyone was helpful and friendly. I would recommend this service center to anyone!!
They were very courteous, helpful, and very honest. They called to tell us we wouldn't need a part that another shop had said was necessary. They are a delight to work with.
Salesman was polite not pushy and did a Hellava job along with fiance
They were Nice and it went smoothly. They did a good job. They were polite and they answered all my questions.
On time, friendly, knowable! Good coupons in the mail. Always have excellent service! Will be back!
I was treated very well and very happy with the dealership very friendly place to go
My car purchasing experience was amazing here! Zach did a great job with me and working with me. Was very easy to work with! I had a lot going on with the trade due to other circumstances but they worked with me!
My car was done quickly. Everyone was friendly. Thumbs up all around.
This dealership has been wonderful to me and my wife. They are always there to help us, thank you, Boucher.
friendly staff, no pressure and fair prices.
Only dealer I will use. Have never had any issues with this dealer. Nice waiting area with drinks and snacks.
Excellent and timely service. Service staff are all friendly and helpful. Hours of operation are convenient.
Good people to work with we came to a deal we both liked and i got a unit
Helpful and knowledgeable staff. I went to buy my car when it was less than perfect credit for me and yet the people at Monday made sure to help me out and get me in a new vehicle.
I have a 2008 Veracruz that needed, what I thought, was a right rear wheel bearing replacement. I was given a reasonable quote. The mechanic said that the left rear wheel bearing was in worse shape. I was asked if I wanted to simply replace the worst or do both. I said do both. Boucher service folks did not simply double the price. There was a substantial savings by doing both at the same time. I applaud their service team for making sure the car was safe to drive, not ripping me off, and doing it all in a timely manner. ...
We recently bought a 2023 Santa Fe Limited from Boucher Hyundai of Janesville. Our vehicle is beautiful and we are very happy with our purchase. Oneida, our salesperson, was absolutely wonderful to work with! She was very professional and easy to communicate with via phone conversations, text messages, emails and in person. She also did an amazing job at thoroughly going over and demonstrating all of the features that our vehicle has to offer prior to leaving the lot. This dealership offered the best prices in the state of Wisconsin! I would 100% recommend them to anyone looking for a new or ...
In April I ordered a 2023 Genesis G70 and it was a very quick and easy process. Over the 4 months of waiting for the car to arrive, I worked with Oneida Acosta on weekly updates on the progress of the shipment of the car. She responded quickly and was very easy and great to work with. When my car arrived the entire dealership team was also great to work with. Before driving off, Oneida gave me a run down of every feature of the car and her knowledge of how everything worked was phenomenal. If you are looking to buy a ...
The best customer service. Dave Johnson and the rest of the sales staff are awesome!
excellant sales person in Catyden Chapman sure wish i could get my hitch intalled ! the gift was a nice touch
Wow, received a video of recommendations for my car when I brought it in to be serviced. This was great. Very satisfied with the work done. Shout out to Trenton as he was informative and friendly.
I was greeted when I pulled in the service bay and answered a few questions for service. I was directed to the wait area which was clean and had refreshments available. When my GV70 was finished, it was waiting in the bay for me.
Excellent service. Everybody was wonderful.
My first appointment with Boucher went smoothly. They took my car sooner than the appointed time and got my service done promptly. I will return for my next service.
Excellent job well done, the leak has stopped. Very happy with how the car is now driving with all repairs made.
Very nice and professional had absolutely no issues. They were honest about when they could get me in and quoted me a whole day but got me out with a few hours! Very impressed!
We have taken our Sonata to the Dealer for every service that the vehicle has had. and will continue to do so for the life of it. The only problem we have had lately is that appointments are not easily made, they have to be made weeks in advance to get the car in for service.
Joe is easy to work with, delivered on his promises, and is very customer service oriented. My repair project with a back-ordered part was completed sooner than promised and the free loaner was a great benefit!
Went in for oil change & tire rotation. Was in & out in less than 45 minutes. Very reasonably priced. Sent video after I had left appointment going through all inspections, tires, brakes, battery, etc.. Nice touch!
Took me for service when I arrived early and got me out sooner than expected. Yes!
Everyone is SO helpful when u have questions. They are very knowledgable. I always have a great experience.
This was my first service appt with my leased car and it went extremely easy and they took care of a small issue that needed repair at no cost due to being covered by the warranty. Excellent service! Highly recommend. (Just need better phone pickup between receptionist and service dept. )
I purchased a use Hyundai at another local dealer (not a Hyundai dealership). I decided to take my first service to a Hyundai dealer. Boucher being the closest I chose them. I will not regret it. I was in for an oil change and tire rotation. They noticed I needed the anti-theft security update. This added no time to my appointment. While waiting I walked over to sales and asked about bluelink. I noticed, when purchased, my Elantra had this feature. They helped me get my car setup under MyHyundai account to take advantage of the remainder of its initial ...
This was our first visit to the service department for routine maintenance on a car purchased last November and everything was taken care of efficiently and free.
Very good service, I even bought the car the same day after a quick test drive.
Completely helpful, friendly and willing to answer questions. Zach has been very responsive throughout the purchase and lerning process.
They were attentive, listened to my needs / wants and were very mindful of my time. After I was home, Cayden followed up and let me know how to do something that I was struggling with. Far better experience than when I bought my Honda.
What an awesome experience! Just started car shopping and found a vehicle that we loved and couldn’t pass up. Zack and Nick worked a deal that we truly appreciated. Zack was in contact with us through the entire process. He was very knowledgeable and helpful. Who knew one could buy a car via texting! Zack highlighted all of the car features on pick up day and allowed us to ask questions. We love the car and look forward to working with Boucher for auto car!
I found Zack to be very friendly and helpful in deciding to buy the Tucson Hybrid. He answered all my questions, showed how the various technological features worked, and has offered to meet with me to answer additional questions once I have driven the car and read the instructional manuals. The other employees we worked with were also helpful and professional. The finance person was very helpful and informative.
Sadie the Palisade’s battery died in a parking lot on a very hot day. I called service and they came and took me to the shop to wait while they got my car started and back to the shop. They put in a new battery and I was on my way. They answer any and all question, offer solutions. Their quick to solve the issue is why I tell everyone, go to Boucher Hyundai. I love that they acknowledge, Sadie. The man above Joe was a great help that day, sorry I don’t remember his name.
We bought a pre-owned SUV from Hyundai. Oneida and sales staff as well as financing made everything so easy to deal with. We are very happy with the staff and our purchase. Will definitely go back in the future.
Cayden answered all of our questions regarding the Hyundai Tucson in great detail. He did this without applying pressure to buy. The negotiation went smoothly and fairly. Cayden was a pleasure to work with and played a major part of the reason we purchased the Tucson from Boucher.
We worked with Jake and he was a stand up guy who facilitated hands down the BEST car buying experience that my husband and I have ever had. We drove 2 hours to get the car we were interested in and couldn’t be happier. By far the best pricing, seamless & fast buying process and a few awesome extras.
Excellent Service Got in met by friendly well prepared staff and hardly finished my coffee before Joe came in explained service 7'000 mile svc, oil,lube & rotate tires. As always great service
Very quick turnaround on oil change and tire rotation. Thorough review of all maintenance items.
We’ve been taking our vehicle to Janesville for service for over a year. Everyone is so friendly and the service center is very customer friendly. Joe takes good care of our vehicle for us. We live in Illinois but drive to this service center for all our service needs.
They are always attentive and helpful, trying to work within our schedule. We trust them.
Great place!!
Expedited our purchase while meeting our needs for a vehicle. Very flexible with time and friendly service. Took the time to answer all questions and concerns.
We were pleased to meet friendly helpful personnel to give us information on a vehicle we on this dealership’s webpage.
Hyundai Deal in Janesville was super. Would highly recommend
Had a great experience at Boucher Hyundai. Received car sooner then expected. All employees were very friendly and professional. The whole process of buying a car went very smoothly. Would Highly recommend Boucher Hyundai of Janesville
Quick and easy results for the initial oil change and tire rotation on my new Hyundai Tuscon. Helpful in showing me some of the technical tools included on the car.
Always great service. Enjoyed the video, but if got a “red” on air filter would have liked a call to have changed at that time v
Genesis service manager was polite and efficient. All work was done within 1 hour as he predicted. The video was a nice touch that Boucher must have added since my last visit there. Did not speak or meet Joe Valdez, so no rating. Orville Axelson was my service agent.
they were right there ready to help even though the first day I showed up it was raining. they still set everything up and we test drove a few vehicles to see the difference.
Todays oil change was smooth and quick. also received a short video regarding service of vehicle. No complaints from this visit.
Work was done in a timely fashion and staff discussed what was done and what may need to be done soon.
Is the best
The dealership could use some cosmetic upgrades but don't let that diswade you. The sales agent, Oneida, worked with me to get the car I wanted and was wonderful explaining all the features and how to operate them. The paperwork was a breeze (I can't remember her name). The car was clean and full of gas when I picked it up. They had even parked it on the show room floor.