Staff
Management
Noel Jhocson
Sales Manager
Sales
Oneida Acosta
Sales and Leasing Consultant
Zack Sederstrom
Sales Consultant
Stephan Hernandez
Sales Consultant
Jalin Washington
Sales Consultant
Matthew Baker
Sales Consultant
Finance
Cory Botten
Finance Manager
Cameron Mallory
Finance Manager
Service
Joe Valdez
Service Writer
Ross Cartwright
Service Manager
Bradley Hanthorn
Regional Servicer Manager
Joe Valdez
Service Writer
Aug 28, 2024
STOP!
STOP!!!! DO NOT BUY A VEHICLE FROM HERE!!! 3.5 months ago I thought we were doing something good for our family and we purchased a 2017 Hyundai Tucson. We never have bought a new vehicle before so it was very exciting to have a vehicle big enough for our whole family. We ended up having our new Tuscan in the shop for 2.5 weeks due to a high pitched squealing. After many attempts of contacting someone to let us know what was going on with our vehicle, no one would get back to us. We have had our new vehicle back from the shop for about 2 weeks and all of a sudden all the dash lights came on and the transmission wouldn't shift into gear. I called the dealer to see if they would check it out and fix the problem ( since we've only had the vehicle for less then 3 months) they told me they can't guarantee how long cars will last after purchase!!! 😡 I agreed but said it should be longer then 3 months! They screwed ME! They refused to even look at it without paying $160+ just for a diagnosis!! We hadn't even put 1000 miles on it!! I want to warn everyone that this dealership is a scam!! They don't care about the customer or their vehicles they sell you! Please don't buy from them!!!!! I now own a 2017 Hyundai Tucson with full coverage insurance and making monthly payments for, SITTING IN MY DRIVEWAY!!!!!!!!
Aug 24, 2024
Friendly Professional People Great Service Appointment
Friendly Professional People Great Service Appointment was easy to get for convenient time Waiting area comfortable with nice selection of snacks
Aug 01, 2024
I am happy with the service and his work.
I am happy with the service and his work. Even with not authorizing work that he did anyways. He did offer a reasonable resolution to the proble.
Jul 31, 2024
Having trouble with warranty work , for about last 6
Having trouble with warranty work , for about last 6 months . I have to keep calling them about how it is going . To me that is not right .
Jun 29, 2024
Professional good job good people do the work done for
Professional good job good people do the work done for costumer clean and finished right
Oneida Acosta
Sales and Leasing Consultant
Aug 31, 2024
We had a very positive experience in purchasing a new
We had a very positive experience in purchasing a new Tucson. Oneida was great in showing us the car and going with us on the test drive. She is a low pressure sales agent, but is very effective in completing the deal. Both my wife and I appreciated her approach.
Aug 28, 2024
STOP!
STOP!!!! DO NOT BUY A VEHICLE FROM HERE!!! 3.5 months ago I thought we were doing something good for our family and we purchased a 2017 Hyundai Tucson. We never have bought a new vehicle before so it was very exciting to have a vehicle big enough for our whole family. We ended up having our new Tuscan in the shop for 2.5 weeks due to a high pitched squealing. After many attempts of contacting someone to let us know what was going on with our vehicle, no one would get back to us. We have had our new vehicle back from the shop for about 2 weeks and all of a sudden all the dash lights came on and the transmission wouldn't shift into gear. I called the dealer to see if they would check it out and fix the problem ( since we've only had the vehicle for less then 3 months) they told me they can't guarantee how long cars will last after purchase!!! 😡 I agreed but said it should be longer then 3 months! They screwed ME! They refused to even look at it without paying $160+ just for a diagnosis!! We hadn't even put 1000 miles on it!! I want to warn everyone that this dealership is a scam!! They don't care about the customer or their vehicles they sell you! Please don't buy from them!!!!! I now own a 2017 Hyundai Tucson with full coverage insurance and making monthly payments for, SITTING IN MY DRIVEWAY!!!!!!!!
Aug 01, 2024
Oneida was extremely knowledgable about the Palisade I
Oneida was extremely knowledgable about the Palisade I purchased. During the test drive, she showed that she clearly had done her homework on these vehicles, showing us all the bells and whistles and how they all worked. She was not pushy at all and truly felt she wanted to help me find the right vehicle no matter what. I have already recommended her to others who were looking to buy!
Jun 19, 2024
Friendly, understanding and very flexable with someone on
Friendly, understanding and very flexable with someone on a budget and low credit score. Once i pay off my current loan with them. I'll come back a look at one for another used or new vehicle.
Jun 18, 2024
It was a pleasure to work with this Dealer.
It was a pleasure to work with this Dealer. Allowed ample time to test drive the vehicle and inspect.
Zack Sederstrom
Sales Consultant
Apr 10, 2024
The purchasing process was quick and easy.
The purchasing process was quick and easy. Thank you to Zack Sederstrom and Cameron Mallory!!
Mar 03, 2024
Dealt with Zack.
Dealt with Zack. He is very professional. Informative , knowledgeable about what he sells. Highly recommend him. There was no B.S , high pressure sales that we dealt with at a previous local dealer. Pleasure working with you Zack. You made our buying experience enjoyable.
Feb 18, 2024
The experience of buying my new car was seamless.
The experience of buying my new car was seamless. Everyone was especially helpful and considerate.
Dec 23, 2023
Nice easy to work with.
Nice easy to work with. Gave us a fair price for our trade. Were able to located the exact vehicle we wanted.
Dec 05, 2023
Great dealership.
Great dealership. Disappointed they no longer carry Genesis. Now I have to go out of town for servicing, etc.
Cory Botten
Finance Manager
Aug 31, 2024
We had a very positive experience in purchasing a new
We had a very positive experience in purchasing a new Tucson. Oneida was great in showing us the car and going with us on the test drive. She is a low pressure sales agent, but is very effective in completing the deal. Both my wife and I appreciated her approach.
May 07, 2024
Easy to work with.
Easy to work with. Listened to my wants for a suv. Offered me a way to improve my finance options and let me make the decision.
Apr 19, 2024
Clean Staff is super friendly.
Clean Staff is super friendly. They make sure you understand what has been done and answer any questions you may have.
Mar 13, 2024
I received a survey and I can’t get logged into it.
I received a survey and I can’t get logged into it. I had service there on March 4th. We have the extended warranty bumper to bumper. We had a broken wheel guard replaced and was charged. My opinion, this doesn’t fall under not covered. It’s not like brakes, tires, things you wear out. This came off and flew through the air. I’m thankful it didn’t hit another vehicle. Anyway, Boucher contacted corporate and they denied paying for replacement. I’m very unhappy. This is our 3rd Santa Fe and we’re looking again. I’ll take this incident into consideration. I had no control of the incident. Thank you.
Mar 09, 2024
Quick easy sale /service.
Quick easy sale /service. Happy with the deal and the vehicle. Would recommend this dealership.
Noel Jhocson
Sales Manager
Aug 28, 2024
STOP!
STOP!!!! DO NOT BUY A VEHICLE FROM HERE!!! 3.5 months ago I thought we were doing something good for our family and we purchased a 2017 Hyundai Tucson. We never have bought a new vehicle before so it was very exciting to have a vehicle big enough for our whole family. We ended up having our new Tuscan in the shop for 2.5 weeks due to a high pitched squealing. After many attempts of contacting someone to let us know what was going on with our vehicle, no one would get back to us. We have had our new vehicle back from the shop for about 2 weeks and all of a sudden all the dash lights came on and the transmission wouldn't shift into gear. I called the dealer to see if they would check it out and fix the problem ( since we've only had the vehicle for less then 3 months) they told me they can't guarantee how long cars will last after purchase!!! 😡 I agreed but said it should be longer then 3 months! They screwed ME! They refused to even look at it without paying $160+ just for a diagnosis!! We hadn't even put 1000 miles on it!! I want to warn everyone that this dealership is a scam!! They don't care about the customer or their vehicles they sell you! Please don't buy from them!!!!! I now own a 2017 Hyundai Tucson with full coverage insurance and making monthly payments for, SITTING IN MY DRIVEWAY!!!!!!!!
Aug 01, 2024
Oneida was extremely knowledgable about the Palisade I
Oneida was extremely knowledgable about the Palisade I purchased. During the test drive, she showed that she clearly had done her homework on these vehicles, showing us all the bells and whistles and how they all worked. She was not pushy at all and truly felt she wanted to help me find the right vehicle no matter what. I have already recommended her to others who were looking to buy!
Jul 21, 2024
Jalen and Noel we're very professional and helpful.
Jalen and Noel we're very professional and helpful. Jalen went over everything with me on the car and answered all the questions I needed after I purchased it and continue to answer questions when I need them answered everybody there are very professional and enjoyed buying my car from Gordy Boucher Hyundai in Janesville, Wisconsin
Jun 01, 2024
they just did not care.
they just did not care. were more than 4 days over their estimate for completion
May 07, 2024
Easy to work with.
Easy to work with. Listened to my wants for a suv. Offered me a way to improve my finance options and let me make the decision.
Ross Cartwright
Service Manager
Aug 28, 2024
STOP!
STOP!!!! DO NOT BUY A VEHICLE FROM HERE!!! 3.5 months ago I thought we were doing something good for our family and we purchased a 2017 Hyundai Tucson. We never have bought a new vehicle before so it was very exciting to have a vehicle big enough for our whole family. We ended up having our new Tuscan in the shop for 2.5 weeks due to a high pitched squealing. After many attempts of contacting someone to let us know what was going on with our vehicle, no one would get back to us. We have had our new vehicle back from the shop for about 2 weeks and all of a sudden all the dash lights came on and the transmission wouldn't shift into gear. I called the dealer to see if they would check it out and fix the problem ( since we've only had the vehicle for less then 3 months) they told me they can't guarantee how long cars will last after purchase!!! 😡 I agreed but said it should be longer then 3 months! They screwed ME! They refused to even look at it without paying $160+ just for a diagnosis!! We hadn't even put 1000 miles on it!! I want to warn everyone that this dealership is a scam!! They don't care about the customer or their vehicles they sell you! Please don't buy from them!!!!! I now own a 2017 Hyundai Tucson with full coverage insurance and making monthly payments for, SITTING IN MY DRIVEWAY!!!!!!!!
Jun 19, 2024
Reliable and straightforward!
Reliable and straightforward! Felt like I was in great hands. Thanks for the awesome service.
Jun 02, 2024
Very helpful got me in as soon as they possibly could let
Very helpful got me in as soon as they possibly could let me get a loaner car to make it to work and finished the job in apple time
Jun 01, 2024
Service department was quick to get me in for an
Service department was quick to get me in for an appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing
Apr 27, 2024
Boucher Hyundai is the best dealership.
Boucher Hyundai is the best dealership. Joe is an awesome service advisor and Pete is the best Hyundai technician!
Stephan Hernandez
Sales Consultant
Jul 20, 2024
Stephan Hernandez did a great job of working with us on
Stephan Hernandez did a great job of working with us on our recent purchase of a 2024 Hyundai Sante Fe Hybrid. We had lots of questions and he patiently answered each one. We enjoyed the experience. Thanks.
Jun 17, 2024
Stephan and Cameron were great to work with!
Stephan and Cameron were great to work with! I would definitely recommend them and Boucher Hyundai. I will be working with them again next time!
May 23, 2024
Worked with us in advance so we could save time which was
Worked with us in advance so we could save time which was very important to us.
May 10, 2024
Hassle free deal, very friendly and helpful.
Hassle free deal, very friendly and helpful. Wort driving two and a half hours to purchase my vehicle.
Feb 12, 2024
Very helpful and professional.
Very helpful and professional. no high sales pressure. Stephan was awesome to work with. every went very smooth from start to finish. would recommend to anyone.
Cameron Mallory
Finance Manager
Jun 17, 2024
Stephan and Cameron were great to work with!
Stephan and Cameron were great to work with! I would definitely recommend them and Boucher Hyundai. I will be working with them again next time!
May 15, 2024
Oneida Acosta makes buying a car easy, Cameron in the
Oneida Acosta makes buying a car easy, Cameron in the Finance area is great as well. Have used the service area for years and Joe and the rest are just great.
May 07, 2024
Easy to work with.
Easy to work with. Listened to my wants for a suv. Offered me a way to improve my finance options and let me make the decision.
Apr 10, 2024
The purchasing process was quick and easy.
The purchasing process was quick and easy. Thank you to Zack Sederstrom and Cameron Mallory!!
Jalin Washington
Sales Consultant
Jul 21, 2024
Jalen and Noel we're very professional and helpful.
Jalen and Noel we're very professional and helpful. Jalen went over everything with me on the car and answered all the questions I needed after I purchased it and continue to answer questions when I need them answered everybody there are very professional and enjoyed buying my car from Gordy Boucher Hyundai in Janesville, Wisconsin