NEW 2023 HYUNDAI PALISADE SEL
- VIN: KM8R4DGE5PU590005
- Stock: 23HS230
New 2023 Hyundai PALISADE SEL
VIN: KM8R4DGE5PU590005STOCK: 23HS230
A better test drive is the one we bring to you.
Your driveway. The coffee shop you love. Your office. We’ll bring the test drive to you.
Basic Info
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Exterior:Sierra Burgundy
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Drivetrain:AWD
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Interior:Black
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Transmission:8-Speed Automatic with SHIFTRONIC
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Engine:V6
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Fuel Efficiency:19 CITY / 25 HWY
Key Features
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3rd Row Seat
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AWD
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Adaptive Cruise Control
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Android Auto
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Apple CarPlay
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Backup Camera
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Blind Spot Monitor
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Bluetooth
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Collision Avoidance
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Forward Collision Warning
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Hands-Free Liftgate
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Heated Seats
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Interior Accents
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Keyless Entry
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Lane Departure Warning
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Navigation System
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Parking Sensors / Assist
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Power Seats
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Premium Package
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Rear A/C
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Satellite Radio Ready
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Sunroof / Moonroof
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WiFi Hotspot
Shopper Assurance
A simplified experience.
So you save time and shop with confidence.
Transparent Pricing
Flexible Test Drive
Streamlined Purchase
3 Day Worry-Free Exchange
Description
As with all new Hyundai Models, this vehicle includes America’s Best Warranty with 10-Year/100k-Mile Powertrain Warranty, 5-Year/60k-Mile New Vehicle Warranty, includes 3-year/ 36k-Miles Complimentary Maintenance, Anti-Perforation Warranty, and Roadside Assistance!
Manufacturer Suggested Retail Price may not reflect the actual sale price. Price excludes tax, title, license, service fee. All customers qualify for the price listed above. You may qualify for additional conditional rebates that may lower your price; ask us for details. All offers are subject to change after month-end so come visit us and test-drive this vehicle today!
Vehicle Details
Exterior
- Tires: 245/60R18
- Steel Spare Wheel
- Compact Spare Tire Stored Underbody w/Crankdown
- Pearlcoat Paint
- Body-Colored Front Bumper w/Black Rub Strip/Fascia Accent and Metal-Look Bumper Insert
- Body-Colored Rear Bumper w/Metal-Look Rub Strip/Fascia Accent and Black Bumper Insert
- Black Bodyside Cladding and Black Wheel Well Trim
- Chrome Side Windows Trim, Black Front Windshield Trim and Black Rear Window Trim
- Chrome Door Handles
- Fixed Rear Window w/Fixed Interval Wiper and Defroster
- Deep Tinted Glass
- Variable Intermittent Wipers
- Fully Galvanized Steel Panels
- Lip Spoiler
- Silver Grille
- Power Liftgate Rear Cargo Access
- Roof Rack Rails Only
- Auto On/Off Projector Beam Led Low/High Beam Daytime Running Auto High-Beam Headlamps w/Delay-Off
- Headlights-Automatic Highbeams
- Perimeter/Approach Lights
- LED Brakelights
- Laminated Glass
Interior
- Driver Seat
- Passenger Seat
- Front Center Armrest and Rear Seat Mounted Armrest
- Manual Tilt/Telescoping Steering Column
- Mobile Hotspot Internet Access
- Leather/Metal-Look Steering Wheel
- Front Cupholder
- Rear Cupholder
- Valet Function
- Power Fuel Flap Locking Type
- Remote Releases -Inc: Proximity Cargo Access
- HomeLink Garage Door Transmitter
- Cruise Control w/Steering Wheel Controls
- HVAC -inc: Underseat Ducts and Headliner/Pillar Ducts
- Illuminated Glove Box
- Driver Foot Rest
- Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look Console Insert and Metal-Look Interior Accents
- Full Cloth Headliner
- Cloth Door Trim Insert
- Day-Night Auto-Dimming Rearview Mirror
- Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination, Driver And Passenger Auxiliary Mirror
- Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage, Conversation Mirror and 4 12V DC Power Outlets
- Front And Rear Map Lights
- Fade-To-Off Interior Lighting
- Full Carpet Floor Covering
- Carpet Floor Trim
- Cargo Area Concealed Storage
- Trunk/Hatch Auto-Latch
- Cargo Space Lights
- Blue Link Tracker System
- Driver / Passenger And Rear Door Bins
- Delayed Accessory Power
- Driver Information Center
- Redundant Digital Speedometer
- Outside Temp Gauge
- Analog Appearance
- Manual w/Tilt Front Head Restraints and Manual Adjustable Rear Head Restraints
- 2 Seatback Storage Pockets
- Perimeter Alarm
- Immobilizer
- 4 12V DC Power Outlets
- Air Filtration
Entertainment
- 6 Speakers
- Automatic Equalizer
- Streaming Audio
- Integrated Roof Antenna
- 2 LCD Monitors In The Front
- Turn-By-Turn Navigation Directions
Mechanical
- Engine: 3.8L GDI D-CVVT V6 -inc: engine cover and Idle Stop and Go (ISG)
- Transmission: 8-Speed Automatic w/SHIFTRONIC -inc: paddle shifters, shift-by-wire and drive mode select (comfort, eco, sport, smart, snow, tow and AWD lock)
- 3.648 Axle Ratio
- GVWR: 5,871 lbs
- Transmission w/HD Oil Cooler
- Electronic Transfer Case
- Automatic Full-Time All-Wheel
- 54-Amp/Hr Maintenance-Free Battery w/Run Down Protection
- 180 Amp Alternator
- Towing Equipment -inc: Trailer Sway Control
- Trailer Wiring Harness
- Gas-Pressurized Shock Absorbers
- Front And Rear Anti-Roll Bars
- Electric Power-Assist Speed-Sensing Steering
- 18.8 Gal. Fuel Tank
- Single Stainless Steel Exhaust w/Chrome Tailpipe Finisher
- Permanent Locking Hubs
- Strut Front Suspension w/Coil Springs
- Multi-Link Rear Suspension w/Coil Springs
- 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Descent Control, Hill Hold Control and Electric Parking Brake
Safety
- Side Impact Beams
- Blind Spot Collision Warning (BCW) Blind Spot
- Driver Monitoring-Alert
- Collision Mitigation-Rear
- Tire Pressure Monitoring System Tire Specific Low Tire Pressure Warning
- Dual Stage Driver And Passenger Front Airbags
- Curtain 1st And 2nd Row Airbags
- Airbag Occupancy Sensor
- Blue Link
- Rear Child Safety Locks
- Outboard Front Lap And Shoulder Safety Belts -inc: Height Adjusters and Pretensioners
- Rear View Monitor Back-Up Camera
Tech Specs
- Vehicle Name: Hyundai Palisade
- Body Style: Sport Utility
- Drivetrain: All Wheel Drive
- EPA Classification: Standard SUV 4WD
- Passenger Capacity: 7
- Passenger Volume: 155.3
- Base Curb Weight: 4389
- Fuel Economy Est-Combined: 21
- EPA Fuel Economy Est - City: 19
- EPA Fuel Economy Est - Hwy: 25
- Dead Weight Hitch - Max Trailer Wt.: 5000
- Dead Weight Hitch - Max Tongue Wt.: 500
- Wt Distributing Hitch - Max Trailer Wt.: 5000
- Wt Distributing Hitch - Max Tongue Wt.: 500
- Maximum Trailering Capacity: 5000
- Engine Order Code:
- Engine Type: Regular Unleaded V-6
- Displacement: 3.8 L/231
- Fuel System: Gasoline Direct Injection
- SAE Net Horsepower @ RPM: 291 @ 6000
- SAE Net Torque @ RPM: 262 @ 5200
- Trans Order Code:
- Trans Type: 8
- Trans Description Cont.: Automatic w/OD
- Trans Description Cont. Again:
- First Gear Ratio (:1): 4.81
- Second Gear Ratio (:1): 2.90
- Third Gear Ratio (:1): 1.86
- Fourth Gear Ratio (:1): 1.42
- Fifth Gear Ratio (:1): 1.22
- Sixth Gear Ratio (:1): 1.00
- Reverse Ratio (:1): 3.42
- Final Drive Axle Ratio (:1): 3.65
- Tons/yr of CO2 Emissions @ 15K mi/year: 8.5
- Maximum Alternator Capacity (amps): 180
- Suspension Type - Front: Strut
- Suspension Type - Rear: Multi-Link
- Suspension Type - Front (Cont.): Strut
- Suspension Type - Rear (Cont.): Multi-Link
- Front Tire Order Code:
- Rear Tire Order Code:
- Spare Tire Order Code:
- Front Tire Size: P245/60TR18
- Rear Tire Size: P245/60TR18
- Spare Tire Size: Compact
- Front Wheel Size: 18 X 7.5
- Rear Wheel Size: 18 X 7.5
- Spare Wheel Size: Compact
- Front Wheel Material: Aluminum
- Rear Wheel Material: Aluminum
- Spare Wheel Material: Steel
- Steering Type: Rack-Pinion
- Turning Diameter - Curb to Curb: 38.7
- Brake Type: 4-Wheel Disc
- Brake ABS System: 4-Wheel
- Disc - Front (Yes or ): Yes
- Disc - Rear (Yes or ): Yes
- Front Brake Rotor Diam x Thickness: 13.4
- Rear Brake Rotor Diam x Thickness: 12
- Drum - Rear (Yes or ):
- Rear Drum Diam x Width:
- Fuel Tank Capacity, Approx: 18.8
- Front Head Room: 40.7
- Front Leg Room: 44.1
- Front Shoulder Room: 61.2
- Front Hip Room: 58.1
- Second Head Room: 40.1
- Second Leg Room: 42.4
- Second Shoulder Room: 60.8
- Second Hip Room: 57.7
- Third Head Room: 37.8
- Third Leg Room: 31.4
- Third Shoulder Room: 55.2
- Third Hip Room: 43.7
- Wheelbase: 114.2
- Length, Overall: 196.7
- Width, Max w/o mirrors: 77.8
- Height, Overall: 68.9
- Track Width, Front: 67.2
- Track Width, Rear: 67.6
- Min Ground Clearance: 7.9
- Cargo Volume to Seat 1: 86.4
- Cargo Volume to Seat 2: 45.8
- Cargo Volume to Seat 3: 18
- Seventh Gear Ratio (:1): 0.80
- Eighth Gear Ratio (:1): 0.65
- Model Group: Palisade
- Vehicle Segment: Intermediate Sport Utility
- Vehicle Type: Sport Utility
- Engine Displacement Units: 3.8
- Engine Camshaft: DOHC
- Engine Block Type: aluminum
- Engine Cylinder Count: 6
- Engine Valve Count: 4
- Country of Origin: South Korea Hyundai - Passenger Cars (Mpv & Rv) Buses & Trucks (Including Vans)
Details
- Premium Package
- 3.648 Axle Ratio
- Wheels: 18" x 7.5J Machine-Faced Alloy
- Wheels: 20" x 7.5J Alloy
- Heated Front Bucket Seats
- H-Tex Leatherette Seat Trim
- Radio: AM/FM/MP3 Audio System
- Cargo Net
- Bumper Applique
- Carpeted Floor Mats
- Roof Rack Cross Rails
- 115-Volt AC Power Outlet
- 12.3" Full-Digital Multi-Information Display
- Blind-Spot View Monitor
- Driver Talk (In-Car Intercom)
- Forward Collision Avoidance Assist
- Front Parking Sensors
- Acoustic Rear Side Glass
- harman/kardon® Audio System
- Hydro-Phobic Front Side Glass
- Heated 2nd Row Seats
- Heated Steering Wheel
- Highway Driving Assist II (HDA)
- Driver 4-Way Power Lumbar Support
- Integrated Memory Driver Seat & Mirrors
- Premium Package (P2)
- Rear Side Window Sunshades
- Power Sunroof
- Auto Leveling Rear Suspension
- Surround View Monitor
- 3rd Row USB Outlets
- Ventilated Front & 2nd-Row Seats
- 4-Wheel Disc Brakes
- 6 Speakers
- Air Conditioning
- Electronic Stability Control
- Front Bucket Seats
- Front Center Armrest
- Navigation System
- Power Liftgate
- Spoiler
- Tachometer
- 3rd row seats: split-bench
- ABS brakes
- Alloy wheels
- Auto-dimming door mirrors
- Automatic temperature control
- Brake assist
- Bumpers: body-color
- Delay-off headlights
- Driver door bin
- Driver vanity mirror
- Dual front impact airbags
- Dual front side impact airbags
- Four wheel independent suspension
- Front anti-roll bar
- Front dual zone A/C
- Front reading lights
- Fully automatic headlights
- Garage door transmitter: HomeLink
- Heated door mirrors
- Heated front seats
- Illuminated entry
- Knee airbag
- Low tire pressure warning
- Occupant sensing airbag
- Outside temperature display
- Overhead airbag
- Overhead console
- Panic alarm
- Passenger door bin
- Passenger vanity mirror
- Power door mirrors
- Power driver seat
- Power passenger seat
- Power steering
- Power windows
- Radio data system
- Rear air conditioning
- Rear anti-roll bar
- Rear audio controls
- Rear reading lights
- Rear side impact airbag
- Rear window defroster
- Rear window wiper
- Reclining 3rd row seat
- Remote keyless entry
- Roof rack: rails only
- Security system
- Speed control
- Speed-sensing steering
- Split folding rear seat
- Steering wheel mounted audio controls
- Telescoping steering wheel
- Tilt steering wheel
- Traction control
- Trip computer
- Turn signal indicator mirrors
- Variably intermittent wipers
- Auto-dimming Rear-View mirror
- Variable valve control
- AM/FM radio: SiriusXM
- Auto High-beam Headlights
- Apple CarPlay & Android Auto
- Emergency communication system: Blue Link Connected Car Service (3-year complimentary subscription)
- Driver Air Bag
- Passenger Air Bag
- Front Side Air Bag
- Rear Side Air Bag
- Front Head Air Bag
- Rear Head Air Bag
- Climate Control
- Multi-Zone A/C
- A/C
- Rear A/C
- Security System
- AM/FM Stereo
- ABS
- Cruise Control
- Rear Defrost
- Child Safety Locks
- All Wheel Drive
- V6 Cylinder Engine
- Gasoline Fuel
- Daytime Running Lights
- Keyless Entry
- Power Door Locks
- Heated Mirrors
- Power Mirror(s)
- 3rd Row Seat
- Power Driver Seat
- Power Passenger Seat
- Bucket Seats
- Power Steering
- Adjustable Steering Wheel
- Tires - Front All-Season
- Tires - Rear All-Season
- Temporary Spare Tire
- Traction Control
- Aluminum Wheels
- Power Windows
- Intermittent Wipers
- A/T
- Satellite Radio
- MP3 Player
- Heated Front Seat(s)
- Privacy Glass
- Variable Speed Intermittent Wipers
- Steering Wheel Audio Controls
- Rear Seat Audio Controls
- Immobilizer
- Automatic Headlights
- Auto-Dimming Rearview Mirror
- Integrated Turn Signal Mirrors
- Driver Vanity Mirror
- Passenger Vanity Mirror
- Driver Illuminated Vanity Mirror
- Passenger Illuminated Visor Mirror
- Rear Parking Aid
- Driver Adjustable Lumbar
- Leather Steering Wheel
- Rear Spoiler
- Transmission w/Dual Shift Mode
- Remote Trunk Release
- Tire Pressure Monitor
- Trip Computer
- Universal Garage Door Opener
- Bluetooth Connection
- Telematics
- 8-Speed A/T
- Remote Engine Start
- Back-Up Camera
- Stability Control
- Brake Assist
- Keyless Start
- Auxiliary Audio Input
- HD Radio
- Premium Synthetic Seats
- Passenger Air Bag Sensor
- Blind Spot Monitor
- Lane Departure Warning
- Knee Air Bag
- Hands-Free Liftgate
- Cross-Traffic Alert
- Lane Keeping Assist
- WiFi Hotspot
- Adaptive Cruise Control
- Smart Device Integration
- Front Collision Mitigation
- Automatic Highbeams
- LED Headlights
- Requires Subscription
- Cruise Control Steering Assist
- Driver Monitoring
- Rear Collision Mitigation
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Contact a Top Rated Specialist
Oneida Acosta
Sales and Leasing Consultant
Nick Perkins
Sales Manager
Megan Weinburger
Finance Manager
Boucher Hyundai of Janesville Specialists
Oneida Acosta
Sales and Leasing Consultant
Feb 13, 2023
Best car buying experience I've ever had.
Best car buying experience I've ever had. Not pushy, had great communication with the car that I was purchasing. 2023 Tuscan that was in transit to the dealership, arrived two weeks than expected. Spent about an hour at the dealership after it was all said and done! Nick and Oneida were extremely helpful.
Dec 30, 2022
They over succeeded my expectations Purchased 8 vehicles
They over succeeded my expectations Purchased 8 vehicles with Excellent Services! Definitely would recommend friends?
Dec 13, 2022
We started buying from Tom West years ago and have
We started buying from Tom West years ago and have bought our 2nd one from Oneida , who we absolutely love. Very happy with the whole experience
Dec 07, 2022
This was our first experience with this service center.
This was our first experience with this service center. Bought our first Hyundai Tucson a couple months ago. Less than 4000 miles and there was no sound from the speakers. No radio and no safety feature alarms. It took a week to get an appointment to have it looked at. My appt was for 9:15 Monday, December 5th. I dropped the car off Sunday night. I had arrangements for rides to and from work as they said they sometimes have a loaner but not always. I called about 1:30 Monday to see if there was any information. I was told not yet and felt the person was almost evasive in their answer and then said “we will get someone on it this afternoon”. I then called again at 4:30. I was told it would not be done as they had not found the problem and the tech had been working on it “off and on” all day. This was surprising to me as we had done some research online when it first happened and there were many forums where it was discussed saying it was an amp. I had shared this when I talked with them and stopped in prior to my appt so they could see it was not working in case it was when it came in for the appt. There were discussions about pulling a fuse or the battery cable and then it might work for a while but usually ended with the amp needing replacement. They were kind enough to provide me with a loaner Monday night. Tuesday afternoon I received a text message that the car was ready to be picked up as service was complete. When I went to get it I asked what had been done. I was told a fuse had been removed and then put back in and it was working. I said that was exactly what was on the online forums and is what I had mentioned twice. I was surprised that my appt was at 9:15 on Monday and it wasn’t ready until Tuesday afternoon when just a fuse had to be popped out. I also asked what happens when it happens again? Because every comment about them said the fuse fix is temporary. I was told if it happened again they would have to do diagnostics again to see if they needed to replace the amp. Diagnostics again? Another week to get it in and keeping it for 2 days for a problem that many have had? I felt the person I talked to was kind of evasive with every discussion we had. I know online forums are not always right or even real but this one seems pretty right on about this issue. It is irritating to have a brand new car and then have what is potentially a temporary fix without a straight answer for a resolution if it happens again. I was told doing the fuse thing and then diagnostic testing again is what Hyundai requires of the service dept. I am surprised that if this is happening a lot that Hyundai isn’t more concerned about the safety alerts not sounding. If someone doesn’t listen to the radio they might not even realize they weren’t working until it was too late and they had an accident. The service rep kept saying “the radio” was the problem but that is not it. No one was rude or unkind at the service dept. Just seemed a bit evasive about when it was worked on and if it was actually even fixed. It’s just frustrating to have a new car and have to mess with service on it right away.
Nov 09, 2022
Oneida was great!
Oneida was great! It was windy and rainy when we pulled up just to “look” at the cars. We asked a question and she didn’t not hesitate to help us, even standing in the rain. She was never pushy and listened to what I had to say. During the entire process she was very kind and attentive. After the purchase she sat with me in my new car and explained the features to me in great detail. She is very knowledgeable and it shows! She created an overall wonderful experience.
Nick Perkins
Sales Manager
Feb 13, 2023
Best car buying experience I've ever had.
Best car buying experience I've ever had. Not pushy, had great communication with the car that I was purchasing. 2023 Tuscan that was in transit to the dealership, arrived two weeks than expected. Spent about an hour at the dealership after it was all said and done! Nick and Oneida were extremely helpful.
Dec 13, 2022
Wonderful Experience!
Wonderful Experience! Honest, upfront, and friendly throughout the entire process! One of the best car buying experiences I have ever had from start to finish. Would work with them again!!
Dec 07, 2022
This was our first experience with this service center.
This was our first experience with this service center. Bought our first Hyundai Tucson a couple months ago. Less than 4000 miles and there was no sound from the speakers. No radio and no safety feature alarms. It took a week to get an appointment to have it looked at. My appt was for 9:15 Monday, December 5th. I dropped the car off Sunday night. I had arrangements for rides to and from work as they said they sometimes have a loaner but not always. I called about 1:30 Monday to see if there was any information. I was told not yet and felt the person was almost evasive in their answer and then said “we will get someone on it this afternoon”. I then called again at 4:30. I was told it would not be done as they had not found the problem and the tech had been working on it “off and on” all day. This was surprising to me as we had done some research online when it first happened and there were many forums where it was discussed saying it was an amp. I had shared this when I talked with them and stopped in prior to my appt so they could see it was not working in case it was when it came in for the appt. There were discussions about pulling a fuse or the battery cable and then it might work for a while but usually ended with the amp needing replacement. They were kind enough to provide me with a loaner Monday night. Tuesday afternoon I received a text message that the car was ready to be picked up as service was complete. When I went to get it I asked what had been done. I was told a fuse had been removed and then put back in and it was working. I said that was exactly what was on the online forums and is what I had mentioned twice. I was surprised that my appt was at 9:15 on Monday and it wasn’t ready until Tuesday afternoon when just a fuse had to be popped out. I also asked what happens when it happens again? Because every comment about them said the fuse fix is temporary. I was told if it happened again they would have to do diagnostics again to see if they needed to replace the amp. Diagnostics again? Another week to get it in and keeping it for 2 days for a problem that many have had? I felt the person I talked to was kind of evasive with every discussion we had. I know online forums are not always right or even real but this one seems pretty right on about this issue. It is irritating to have a brand new car and then have what is potentially a temporary fix without a straight answer for a resolution if it happens again. I was told doing the fuse thing and then diagnostic testing again is what Hyundai requires of the service dept. I am surprised that if this is happening a lot that Hyundai isn’t more concerned about the safety alerts not sounding. If someone doesn’t listen to the radio they might not even realize they weren’t working until it was too late and they had an accident. The service rep kept saying “the radio” was the problem but that is not it. No one was rude or unkind at the service dept. Just seemed a bit evasive about when it was worked on and if it was actually even fixed. It’s just frustrating to have a new car and have to mess with service on it right away.
Nov 17, 2022
We had a great experience.
We had a great experience. Charlie was super helpful with learning how to use the technology.
Nov 13, 2022
Zack was very helpful when buying my new van.
Zack was very helpful when buying my new van. He was patient and professional. Car shopping done easy with a newborn with.
Megan Weinburger
Finance Manager
Feb 25, 2023
Overall good experience.
Overall good experience. Friendly atmosphere, low pressure, They answered all our questions and concerns in a timely fashion.
Feb 20, 2023
Cayden was able to find me a vehicle I didn't even know I
Cayden was able to find me a vehicle I didn't even know I wanted. Wish it had the smart link for the garage door
Dec 13, 2022
We started buying from Tom West years ago and have
We started buying from Tom West years ago and have bought our 2nd one from Oneida , who we absolutely love. Very happy with the whole experience
Dec 07, 2022
This was our first experience with this service center.
This was our first experience with this service center. Bought our first Hyundai Tucson a couple months ago. Less than 4000 miles and there was no sound from the speakers. No radio and no safety feature alarms. It took a week to get an appointment to have it looked at. My appt was for 9:15 Monday, December 5th. I dropped the car off Sunday night. I had arrangements for rides to and from work as they said they sometimes have a loaner but not always. I called about 1:30 Monday to see if there was any information. I was told not yet and felt the person was almost evasive in their answer and then said “we will get someone on it this afternoon”. I then called again at 4:30. I was told it would not be done as they had not found the problem and the tech had been working on it “off and on” all day. This was surprising to me as we had done some research online when it first happened and there were many forums where it was discussed saying it was an amp. I had shared this when I talked with them and stopped in prior to my appt so they could see it was not working in case it was when it came in for the appt. There were discussions about pulling a fuse or the battery cable and then it might work for a while but usually ended with the amp needing replacement. They were kind enough to provide me with a loaner Monday night. Tuesday afternoon I received a text message that the car was ready to be picked up as service was complete. When I went to get it I asked what had been done. I was told a fuse had been removed and then put back in and it was working. I said that was exactly what was on the online forums and is what I had mentioned twice. I was surprised that my appt was at 9:15 on Monday and it wasn’t ready until Tuesday afternoon when just a fuse had to be popped out. I also asked what happens when it happens again? Because every comment about them said the fuse fix is temporary. I was told if it happened again they would have to do diagnostics again to see if they needed to replace the amp. Diagnostics again? Another week to get it in and keeping it for 2 days for a problem that many have had? I felt the person I talked to was kind of evasive with every discussion we had. I know online forums are not always right or even real but this one seems pretty right on about this issue. It is irritating to have a brand new car and then have what is potentially a temporary fix without a straight answer for a resolution if it happens again. I was told doing the fuse thing and then diagnostic testing again is what Hyundai requires of the service dept. I am surprised that if this is happening a lot that Hyundai isn’t more concerned about the safety alerts not sounding. If someone doesn’t listen to the radio they might not even realize they weren’t working until it was too late and they had an accident. The service rep kept saying “the radio” was the problem but that is not it. No one was rude or unkind at the service dept. Just seemed a bit evasive about when it was worked on and if it was actually even fixed. It’s just frustrating to have a new car and have to mess with service on it right away.
Nov 23, 2022
Our brand new Palisade had various scratches and two
Our brand new Palisade had various scratches and two paint chips in the bumper which was to be repaired by the service center as part of or purchase agreement. Initially the repair was to take a couple hours. Unfortunately, that turned into a week. When we got the car back, they hadn't fixed the scratches and just put touch-up paint over the chips. The service manager even referred to it as a used car repair. I'm still working with them to get it taken care of properly, now coming up on a couple months after purchase. They've been kind to work with, but the result is unacceptable. Hoping they will make it right. *** Update 12/6/22 *** Shortly after the original review, I was contacted by the General Sales Manager, Demian Wright. Between he and Joe Valdez, they quickly worked out a plan to provide a rental, pick up our Palisade and properly repair the paint. I've updated my review to reflect this. The way it was originally handled was wrong, and it should have never been returned to us without proper repair and supervisor review. However, Demian handled it as well as I could have expected and Joe was there with him. We greatly appreciate their effort and willingness to make it right, even if the original experience wasn't all we hoped for.
Cayden Chapman
Sales Consultant
Feb 20, 2023
Cayden was able to find me a vehicle I didn't even know I
Cayden was able to find me a vehicle I didn't even know I wanted. Wish it had the smart link for the garage door
Zack Sederstrom
Sales Consultant
Feb 25, 2023
Overall good experience.
Overall good experience. Friendly atmosphere, low pressure, They answered all our questions and concerns in a timely fashion.
Disclaimer:
Prices do not include additional fees and costs of closing, including government fees and taxes, any finance charges, any dealer documentation fees, any emissions testing fees or other fees. All prices, specifications and availability subject to change without notice. Contact dealer for most current information
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