NEW 2023 HYUNDAI SANTA FE HYBRID LIMITED
- VIN: 5NMS5DA15PH004709
- Stock: 23HS217
New 2023 Hyundai SANTA FE HYBRID Limited
VIN: 5NMS5DA15PH004709STOCK: 23HS217
A better test drive is the one we bring to you.
Your driveway. The coffee shop you love. Your office. We’ll bring the test drive to you.
Basic Info
-
Exterior:Stormy Sea
-
Drivetrain:AWD
-
Interior:Beige
-
Transmission:6-Speed Automatic with Shiftronic
-
Engine:I4
-
Fuel Efficiency:33 CITY / 30 HWY
Key Features
-
AWD
-
Adaptive Cruise Control
-
Android Auto
-
Apple CarPlay
-
Backup Camera
-
Blind Spot Monitor
-
Bluetooth
-
Hands-Free Liftgate
-
Heated Seats
-
Interior Accents
-
Keyless Entry
-
Lane Departure Warning
-
Leather Seats
-
Memory Seats
-
Navigation System
-
Parking Sensors / Assist
-
Power Seats
-
Rain Sensing Wipers
-
Satellite Radio Ready
-
Side-Impact Air Bags
-
Sunroof / Moonroof
-
Tow Package
Shopper Assurance
A simplified experience.
So you save time and shop with confidence.
Transparent Pricing
Flexible Test Drive
Streamlined Purchase
3 Day Worry-Free Exchange
Description
Manufacturer Suggested Retail Price may not reflect the actual sale price. Price excludes tax, title, license, service fee. All customers qualify for the price listed above. You may qualify for additional conditional rebates that may lower your price; ask us for details. All offers are subject to change after month-end so come visit us and test-drive this vehicle today!
Vehicle Details
Exterior
- Wheels: 19" x 7.5J Alloy
- Tires: 235/55R19
- Tire Mobility Kit
- Clearcoat Paint
- Express Open/Close Sliding And Tilting Glass 1st And 2nd Row Sunroof w/Power Sunshade
- Body-Colored Front Bumper w/Metal-Look Rub Strip/Fascia Accent and Black Bumper Insert
- Body-Colored Rear Bumper w/Black Rub Strip/Fascia Accent and Metal-Look Bumper Insert
- Chrome Bodyside Insert, Black Bodyside Cladding and Black Wheel Well Trim
- Chrome Side Windows Trim
- Chrome Door Handles
- Body-Colored Power w/Tilt Down Heated Side Mirrors w/Power Folding and Turn Signal Indicator
- Fixed Rear Window w/Fixed Interval Wiper and Defroster
- Deep Tinted Glass
- Front Windshield -inc: Sun Visor Strip
- Rain Detecting Variable Intermittent Wipers
- Fully Galvanized Steel Panels
- Lip Spoiler
- Chrome Grille
- Roof Rack Rails Only
- Perimeter/Approach Lights
- LED Brakelights
- Headlights-Automatic Highbeams
- Auto On/Off Projector Beam Led Low/High Beam Daytime Running Auto High-Beam Headlamps w/Delay-Off
- Laminated Glass
Interior
- Heated & Ventilated Front Bucket Seats -inc: 8-way power front seats w/4-way power driver lumbar support, power driver seat cushion extension and integrated memory system for driver seat
- Driver Seat
- Passenger Seat
- 60-40 Folding Split-Bench Front Facing Heated Manual Reclining Fold Forward Seatback Rear Seat w/Manual Fore/Aft
- Manual Tilt/Telescoping Steering Column
- Heated Leather Steering Wheel
- Front Cupholder
- Rear Cupholder
- Valet Function
- HomeLink Garage Door Transmitter
- Cruise Control w/Steering Wheel Controls
- Distance Pacing w/Traffic Stop-Go
- Dual Zone Front Automatic Air Conditioning
- HVAC -inc: Underseat Ducts and Console Ducts
- Glove Box
- Driver Foot Rest
- Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look Console Insert and Metal-Look Interior Accents
- Full Cloth Headliner
- Metal-Look Gear Shifter Material
- Leatherette Door Trim Insert
- Day-Night Auto-Dimming Rearview Mirror
- Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination, Driver And Passenger Auxiliary Mirror
- Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage, 2 12V DC Power Outlets and 1 120V AC Power Outlet
- Front Map Lights
- Fade-To-Off Interior Lighting
- Full Carpet Floor Covering
- Carpet Floor Trim
- Trunk/Hatch Auto-Latch
- Cargo Area Concealed Storage
- Cargo Features -inc: Tire Mobility Kit
- Cargo Space Lights
- Memory Settings -inc: Door Mirrors
- Instrument Panel Bin, Driver / Passenger And Rear Door Bins
- Delayed Accessory Power
- Driver Information Center
- Outside Temp Gauge
- Digital/Analog Appearance
- Manual w/Tilt Front Head Restraints and Manual Adjustable Rear Head Restraints
- Front Center Armrest and Rear Center Armrest
- 1 Seatback Storage Pocket
- Perimeter Alarm
- Immobilizer
- 2 12V DC Power Outlets
- Air Filtration
- 2 12V DC Power Outlets and 1 120V AC Power Outlet
Entertainment
- Radio: AM/FM Harman Kardon Audio -inc: 10.25" wide touchscreen, Apple CarPlay and Android Auto, Bluetooth hands-free w/wireless audio streaming, dynamic voice recognition, USB ports, SiriusXM, HD Radio, Blue Link connected car system, 12 speakers including subwoofer, external amplifier, Clari-Fi music restoration technology, QuantumLogic surround, navigation system including traffic flow w/incident data via HD Radio (HERE), OTA updates (map only), rear seat quiet mode and steering wheel audio and phone controls
- Radio w/Seek-Scan, Clock and Speed Compensated Volume Control
- Integrated Roof Antenna
- 2 LCD Monitors In The Front
Mechanical
- Engine: 1.6L Turbo GDI DOHC 16-Valve I4
- Transmission: 6-Speed Automatic w/SHIFTRONIC -inc: shift-by-wire, paddle shifters and drive mode select
- 3.510 Axle Ratio
- GVWR: 5,578 lbs
- Transmission w/Driver Selectable Mode
- Electronic Transfer Case
- Automatic Full-Time All-Wheel
- Battery w/Run Down Protection
- Hybrid Electric Motor
- Towing Equipment -inc: Trailer Sway Control
- Gas-Pressurized Shock Absorbers
- Front And Rear Anti-Roll Bars
- Electric Power-Assist Speed-Sensing Steering
- 17.7 Gal. Fuel Tank
- Single Stainless Steel Exhaust
- Permanent Locking Hubs
- Strut Front Suspension w/Coil Springs
- Multi-Link Rear Suspension w/Coil Springs
- Regenerative 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Descent Control, Hill Hold Control and Electric Parking Brake
- Lithium Ion Traction Battery 1.49 kWh Capacity
Safety
- Lane Following Assist (LFA)
- Side Impact Beams
- Dual Stage Driver And Passenger Seat-Mounted Side Airbags
- Blind-Spot Collision-Avoidance Assist (BCA) Blind Spot
- Forward Collision-Avoidance Assist (fca) w/Pedestrian and Cyclist & Junction-Turning Detection
- Collision Mitigation-Front
- Driver Monitoring-Alert
- Collision Mitigation-Rear
- Aerial View Camera System
- Parking Distance Warning - Forward/Reverse Front And Rear Parking Sensors Remote Automatic Parking
- Parking-Automatic-Remote System
- Tire Specific Low Tire Pressure Warning
- Dual Stage Driver And Passenger Front Airbags
- Curtain 1st And 2nd Row Airbags
- Airbag Occupancy Sensor
- Rear Child Safety Locks
- Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
- Surround View Monitor (SVM) Back-Up Camera
- Surround View Monitor (SVM) Front Camera
- Surround View Monitor (SVM) Left Side Camera
- Surround View Monitor (SVM) Right Side Camera
Tech Specs
- Vehicle Name: Hyundai Santa Fe Hybrid
- Body Style: Sport Utility
- Drivetrain: All Wheel Drive
- EPA Classification: Small SUV 4WD
- Passenger Capacity: 5
- Passenger Volume: 110.2
- Base Curb Weight: 4227
- Fuel Economy Est-Combined: 32
- EPA Fuel Economy Est - City: 33
- EPA Fuel Economy Est - Hwy: 30
- Dead Weight Hitch - Max Trailer Wt.: 2000
- Dead Weight Hitch - Max Tongue Wt.: 200
- Wt Distributing Hitch - Max Trailer Wt.: 2000
- Wt Distributing Hitch - Max Tongue Wt.: 200
- Maximum Trailering Capacity: 2000
- Engine Order Code:
- Engine Type: Intercooled Turbo Gas/Electric I-4
- Displacement: 1.6 L/98
- Fuel System: Gasoline Direct Injection
- SAE Net Horsepower @ RPM: 226 @ 5500
- SAE Net Torque @ RPM: 195
- Trans Order Code:
- Trans Type: 6
- Trans Description Cont.: Automatic w/OD
- Trans Description Cont. Again:
- First Gear Ratio (:1): 4.64
- Second Gear Ratio (:1): 2.83
- Third Gear Ratio (:1): 1.84
- Fourth Gear Ratio (:1): 1.39
- Fifth Gear Ratio (:1): 1.00
- Sixth Gear Ratio (:1): 0.77
- Reverse Ratio (:1): 3.38
- Final Drive Axle Ratio (:1): 3.51
- Tons/yr of CO2 Emissions @ 15K mi/year: 5.6
- Suspension Type - Front: Strut
- Suspension Type - Rear: Multi-Link
- Suspension Type - Front (Cont.): Strut
- Suspension Type - Rear (Cont.): Multi-Link
- Front Tire Order Code:
- Rear Tire Order Code:
- Spare Tire Order Code:
- Front Tire Size: P235/55HR19
- Rear Tire Size: P235/55HR19
- Spare Tire Size:
- Front Wheel Size: 19 X 7.5
- Rear Wheel Size: 19 X 7.5
- Spare Wheel Size:
- Front Wheel Material: Aluminum
- Rear Wheel Material: Aluminum
- Spare Wheel Material:
- Steering Type: Rack-Pinion
- Turning Diameter - Curb to Curb: 37.4
- Brake Type: 4-Wheel Disc
- Brake ABS System: 4-Wheel
- Disc - Front (Yes or ): Yes
- Disc - Rear (Yes or ): Yes
- Front Brake Rotor Diam x Thickness: 12.8
- Rear Brake Rotor Diam x Thickness: 12
- Drum - Rear (Yes or ):
- Rear Drum Diam x Width:
- Fuel Tank Capacity, Approx: 17.7
- Front Head Room: 39.5
- Front Leg Room: 44.1
- Front Shoulder Room: 59.1
- Front Hip Room: 57.5
- Second Head Room: 37.8
- Second Leg Room: 40.8
- Second Shoulder Room: 58.3
- Second Hip Room: 56.3
- Wheelbase: 108.9
- Length, Overall: 188.4
- Width, Max w/o mirrors: 74.8
- Height, Overall: 66.3
- Track Width, Front: 64.8
- Track Width, Rear: 65.2
- Min Ground Clearance: 8.2
- Cargo Volume to Seat 1: 72.1
- Cargo Volume to Seat 2: 36.4
- Cargo Volume to Seat 3: 36.4
- Model Group: Santa Fe
- Vehicle Segment: Intermediate Sport Utility
- Vehicle Type: Sport Utility
- Engine Displacement Units: 1.6
- Engine Camshaft: DOHC
- Engine Block Type: aluminum
- Engine Cylinder Count: 4
- Engine Valve Count: 4
- Country of Origin: United States Hyundai Mpv (Including Rv)
Details
- Navigation System
- Option Group 01
- 12 Speakers
- AM/FM radio: SiriusXM
- harman/kardon® Speakers
- Radio: AM/FM Harman Kardon Audio
- Air Conditioning
- Automatic temperature control
- Front dual zone A/C
- Rear window defroster
- Memory seat
- Power driver seat
- Power steering
- Power windows
- Remote keyless entry
- Steering wheel mounted audio controls
- Four wheel independent suspension
- Speed-sensing steering
- Traction control
- 4-Wheel Disc Brakes
- ABS brakes
- Dual front impact airbags
- Dual front side impact airbags
- Emergency communication system
- Front anti-roll bar
- Low tire pressure warning
- Occupant sensing airbag
- Overhead airbag
- Rear anti-roll bar
- Power moonroof
- Power Liftgate
- Brake assist
- Electronic Stability Control
- Auto High-beam Headlights
- Delay-off headlights
- Fully automatic headlights
- Panic alarm
- Security system
- Speed control
- Bumpers: body-color
- Heated door mirrors
- Power door mirrors
- Roof rack: rails only
- Spoiler
- Turn signal indicator mirrors
- Apple CarPlay & Android Auto
- Auto-dimming Rear-View mirror
- Carpeted Floor Mats
- Driver door bin
- Driver vanity mirror
- Front reading lights
- Garage door transmitter: HomeLink
- Heated steering wheel
- Illuminated entry
- Leather steering wheel
- Outside temperature display
- Overhead console
- Passenger vanity mirror
- Rear seat center armrest
- Tachometer
- Telescoping steering wheel
- Tilt steering wheel
- Trip computer
- Front Bucket Seats
- Front Center Armrest
- Heated & Ventilated Front Bucket Seats
- Heated front seats
- Heated rear seats
- Leather Seat Trim
- Power passenger seat
- Split folding rear seat
- Ventilated front seats
- Passenger door bin
- Tow Hitch
- Alloy wheels
- Wheels: 19" x 7.5J Alloy
- Rain sensing wipers
- Rear window wiper
- Variably intermittent wipers
- 3.510 Axle Ratio
- Driver Air Bag
- Passenger Air Bag
- Front Side Air Bag
- Front Head Air Bag
- Rear Head Air Bag
- Climate Control
- Multi-Zone A/C
- A/C
- Security System
- AM/FM Stereo
- ABS
- Cruise Control
- Rear Defrost
- Child Safety Locks
- All Wheel Drive
- 4 Cylinder Engine
- Turbocharged
- Daytime Running Lights
- Keyless Entry
- Power Door Locks
- Heated Mirrors
- Power Mirror(s)
- Power Driver Seat
- Power Passenger Seat
- Pass-Through Rear Seat
- Leather Seats
- Bucket Seats
- Power Steering
- Adjustable Steering Wheel
- Tires - Front Performance
- Tires - Rear Performance
- Traction Control
- 6-Speed A/T
- Aluminum Wheels
- Power Windows
- Intermittent Wipers
- A/T
- Generic Sun/Moonroof
- Premium Sound System
- Panoramic Roof
- Satellite Radio
- MP3 Player
- Gas/Electric Hybrid
- Heated Front Seat(s)
- Privacy Glass
- Variable Speed Intermittent Wipers
- Rain Sensing Wipers
- Steering Wheel Audio Controls
- Immobilizer
- Automatic Headlights
- Auto-Dimming Rearview Mirror
- Integrated Turn Signal Mirrors
- Driver Vanity Mirror
- Passenger Vanity Mirror
- Driver Illuminated Vanity Mirror
- Passenger Illuminated Visor Mirror
- Mirror Memory
- Rear Parking Aid
- Driver Adjustable Lumbar
- Seat Memory
- Leather Steering Wheel
- Rear Spoiler
- Transmission w/Dual Shift Mode
- Remote Trunk Release
- Tire Pressure Monitor
- Trip Computer
- Universal Garage Door Opener
- Bluetooth Connection
- Telematics
- Remote Engine Start
- Back-Up Camera
- Stability Control
- Brake Assist
- Keyless Start
- Auxiliary Audio Input
- Heated Rear Seat(s)
- Cooled Front Seat(s)
- Power Folding Mirrors
- HD Radio
- Rear Bench Seat
- Passenger Air Bag Sensor
- Blind Spot Monitor
- Lane Departure Warning
- Hands-Free Liftgate
- Automatic Parking
- Heated Steering Wheel
- Cross-Traffic Alert
- Lane Keeping Assist
- Adaptive Cruise Control
- Smart Device Integration
- Aerial View Display System
- Front Collision Mitigation
- Automatic Highbeams
- LED Headlights
- Requires Subscription
- Cruise Control Steering Assist
- Driver Monitoring
- Rear Collision Mitigation
- Remote Parking System
Other Vehicles You May Like
Contact a Top Rated Specialist
Oneida Acosta
Sales and Leasing Consultant
Nick Perkins
Sales Manager
Megan Weinburger
Finance Manager
Boucher Hyundai of Janesville Specialists
Oneida Acosta
Sales and Leasing Consultant
Feb 13, 2023
Best car buying experience I've ever had.
Best car buying experience I've ever had. Not pushy, had great communication with the car that I was purchasing. 2023 Tuscan that was in transit to the dealership, arrived two weeks than expected. Spent about an hour at the dealership after it was all said and done! Nick and Oneida were extremely helpful.
Dec 30, 2022
They over succeeded my expectations Purchased 8 vehicles
They over succeeded my expectations Purchased 8 vehicles with Excellent Services! Definitely would recommend friends?
Dec 13, 2022
We started buying from Tom West years ago and have
We started buying from Tom West years ago and have bought our 2nd one from Oneida , who we absolutely love. Very happy with the whole experience
Dec 07, 2022
This was our first experience with this service center.
This was our first experience with this service center. Bought our first Hyundai Tucson a couple months ago. Less than 4000 miles and there was no sound from the speakers. No radio and no safety feature alarms. It took a week to get an appointment to have it looked at. My appt was for 9:15 Monday, December 5th. I dropped the car off Sunday night. I had arrangements for rides to and from work as they said they sometimes have a loaner but not always. I called about 1:30 Monday to see if there was any information. I was told not yet and felt the person was almost evasive in their answer and then said “we will get someone on it this afternoon”. I then called again at 4:30. I was told it would not be done as they had not found the problem and the tech had been working on it “off and on” all day. This was surprising to me as we had done some research online when it first happened and there were many forums where it was discussed saying it was an amp. I had shared this when I talked with them and stopped in prior to my appt so they could see it was not working in case it was when it came in for the appt. There were discussions about pulling a fuse or the battery cable and then it might work for a while but usually ended with the amp needing replacement. They were kind enough to provide me with a loaner Monday night. Tuesday afternoon I received a text message that the car was ready to be picked up as service was complete. When I went to get it I asked what had been done. I was told a fuse had been removed and then put back in and it was working. I said that was exactly what was on the online forums and is what I had mentioned twice. I was surprised that my appt was at 9:15 on Monday and it wasn’t ready until Tuesday afternoon when just a fuse had to be popped out. I also asked what happens when it happens again? Because every comment about them said the fuse fix is temporary. I was told if it happened again they would have to do diagnostics again to see if they needed to replace the amp. Diagnostics again? Another week to get it in and keeping it for 2 days for a problem that many have had? I felt the person I talked to was kind of evasive with every discussion we had. I know online forums are not always right or even real but this one seems pretty right on about this issue. It is irritating to have a brand new car and then have what is potentially a temporary fix without a straight answer for a resolution if it happens again. I was told doing the fuse thing and then diagnostic testing again is what Hyundai requires of the service dept. I am surprised that if this is happening a lot that Hyundai isn’t more concerned about the safety alerts not sounding. If someone doesn’t listen to the radio they might not even realize they weren’t working until it was too late and they had an accident. The service rep kept saying “the radio” was the problem but that is not it. No one was rude or unkind at the service dept. Just seemed a bit evasive about when it was worked on and if it was actually even fixed. It’s just frustrating to have a new car and have to mess with service on it right away.
Nov 09, 2022
Oneida was great!
Oneida was great! It was windy and rainy when we pulled up just to “look” at the cars. We asked a question and she didn’t not hesitate to help us, even standing in the rain. She was never pushy and listened to what I had to say. During the entire process she was very kind and attentive. After the purchase she sat with me in my new car and explained the features to me in great detail. She is very knowledgeable and it shows! She created an overall wonderful experience.
Nick Perkins
Sales Manager
Feb 13, 2023
Best car buying experience I've ever had.
Best car buying experience I've ever had. Not pushy, had great communication with the car that I was purchasing. 2023 Tuscan that was in transit to the dealership, arrived two weeks than expected. Spent about an hour at the dealership after it was all said and done! Nick and Oneida were extremely helpful.
Dec 13, 2022
Wonderful Experience!
Wonderful Experience! Honest, upfront, and friendly throughout the entire process! One of the best car buying experiences I have ever had from start to finish. Would work with them again!!
Dec 07, 2022
This was our first experience with this service center.
This was our first experience with this service center. Bought our first Hyundai Tucson a couple months ago. Less than 4000 miles and there was no sound from the speakers. No radio and no safety feature alarms. It took a week to get an appointment to have it looked at. My appt was for 9:15 Monday, December 5th. I dropped the car off Sunday night. I had arrangements for rides to and from work as they said they sometimes have a loaner but not always. I called about 1:30 Monday to see if there was any information. I was told not yet and felt the person was almost evasive in their answer and then said “we will get someone on it this afternoon”. I then called again at 4:30. I was told it would not be done as they had not found the problem and the tech had been working on it “off and on” all day. This was surprising to me as we had done some research online when it first happened and there were many forums where it was discussed saying it was an amp. I had shared this when I talked with them and stopped in prior to my appt so they could see it was not working in case it was when it came in for the appt. There were discussions about pulling a fuse or the battery cable and then it might work for a while but usually ended with the amp needing replacement. They were kind enough to provide me with a loaner Monday night. Tuesday afternoon I received a text message that the car was ready to be picked up as service was complete. When I went to get it I asked what had been done. I was told a fuse had been removed and then put back in and it was working. I said that was exactly what was on the online forums and is what I had mentioned twice. I was surprised that my appt was at 9:15 on Monday and it wasn’t ready until Tuesday afternoon when just a fuse had to be popped out. I also asked what happens when it happens again? Because every comment about them said the fuse fix is temporary. I was told if it happened again they would have to do diagnostics again to see if they needed to replace the amp. Diagnostics again? Another week to get it in and keeping it for 2 days for a problem that many have had? I felt the person I talked to was kind of evasive with every discussion we had. I know online forums are not always right or even real but this one seems pretty right on about this issue. It is irritating to have a brand new car and then have what is potentially a temporary fix without a straight answer for a resolution if it happens again. I was told doing the fuse thing and then diagnostic testing again is what Hyundai requires of the service dept. I am surprised that if this is happening a lot that Hyundai isn’t more concerned about the safety alerts not sounding. If someone doesn’t listen to the radio they might not even realize they weren’t working until it was too late and they had an accident. The service rep kept saying “the radio” was the problem but that is not it. No one was rude or unkind at the service dept. Just seemed a bit evasive about when it was worked on and if it was actually even fixed. It’s just frustrating to have a new car and have to mess with service on it right away.
Nov 17, 2022
We had a great experience.
We had a great experience. Charlie was super helpful with learning how to use the technology.
Nov 13, 2022
Zack was very helpful when buying my new van.
Zack was very helpful when buying my new van. He was patient and professional. Car shopping done easy with a newborn with.
Megan Weinburger
Finance Manager
Feb 25, 2023
Overall good experience.
Overall good experience. Friendly atmosphere, low pressure, They answered all our questions and concerns in a timely fashion.
Feb 20, 2023
Cayden was able to find me a vehicle I didn't even know I
Cayden was able to find me a vehicle I didn't even know I wanted. Wish it had the smart link for the garage door
Dec 13, 2022
We started buying from Tom West years ago and have
We started buying from Tom West years ago and have bought our 2nd one from Oneida , who we absolutely love. Very happy with the whole experience
Dec 07, 2022
This was our first experience with this service center.
This was our first experience with this service center. Bought our first Hyundai Tucson a couple months ago. Less than 4000 miles and there was no sound from the speakers. No radio and no safety feature alarms. It took a week to get an appointment to have it looked at. My appt was for 9:15 Monday, December 5th. I dropped the car off Sunday night. I had arrangements for rides to and from work as they said they sometimes have a loaner but not always. I called about 1:30 Monday to see if there was any information. I was told not yet and felt the person was almost evasive in their answer and then said “we will get someone on it this afternoon”. I then called again at 4:30. I was told it would not be done as they had not found the problem and the tech had been working on it “off and on” all day. This was surprising to me as we had done some research online when it first happened and there were many forums where it was discussed saying it was an amp. I had shared this when I talked with them and stopped in prior to my appt so they could see it was not working in case it was when it came in for the appt. There were discussions about pulling a fuse or the battery cable and then it might work for a while but usually ended with the amp needing replacement. They were kind enough to provide me with a loaner Monday night. Tuesday afternoon I received a text message that the car was ready to be picked up as service was complete. When I went to get it I asked what had been done. I was told a fuse had been removed and then put back in and it was working. I said that was exactly what was on the online forums and is what I had mentioned twice. I was surprised that my appt was at 9:15 on Monday and it wasn’t ready until Tuesday afternoon when just a fuse had to be popped out. I also asked what happens when it happens again? Because every comment about them said the fuse fix is temporary. I was told if it happened again they would have to do diagnostics again to see if they needed to replace the amp. Diagnostics again? Another week to get it in and keeping it for 2 days for a problem that many have had? I felt the person I talked to was kind of evasive with every discussion we had. I know online forums are not always right or even real but this one seems pretty right on about this issue. It is irritating to have a brand new car and then have what is potentially a temporary fix without a straight answer for a resolution if it happens again. I was told doing the fuse thing and then diagnostic testing again is what Hyundai requires of the service dept. I am surprised that if this is happening a lot that Hyundai isn’t more concerned about the safety alerts not sounding. If someone doesn’t listen to the radio they might not even realize they weren’t working until it was too late and they had an accident. The service rep kept saying “the radio” was the problem but that is not it. No one was rude or unkind at the service dept. Just seemed a bit evasive about when it was worked on and if it was actually even fixed. It’s just frustrating to have a new car and have to mess with service on it right away.
Nov 23, 2022
Our brand new Palisade had various scratches and two
Our brand new Palisade had various scratches and two paint chips in the bumper which was to be repaired by the service center as part of or purchase agreement. Initially the repair was to take a couple hours. Unfortunately, that turned into a week. When we got the car back, they hadn't fixed the scratches and just put touch-up paint over the chips. The service manager even referred to it as a used car repair. I'm still working with them to get it taken care of properly, now coming up on a couple months after purchase. They've been kind to work with, but the result is unacceptable. Hoping they will make it right. *** Update 12/6/22 *** Shortly after the original review, I was contacted by the General Sales Manager, Demian Wright. Between he and Joe Valdez, they quickly worked out a plan to provide a rental, pick up our Palisade and properly repair the paint. I've updated my review to reflect this. The way it was originally handled was wrong, and it should have never been returned to us without proper repair and supervisor review. However, Demian handled it as well as I could have expected and Joe was there with him. We greatly appreciate their effort and willingness to make it right, even if the original experience wasn't all we hoped for.
Cayden Chapman
Sales Consultant
Feb 20, 2023
Cayden was able to find me a vehicle I didn't even know I
Cayden was able to find me a vehicle I didn't even know I wanted. Wish it had the smart link for the garage door
Zack Sederstrom
Sales Consultant
Feb 25, 2023
Overall good experience.
Overall good experience. Friendly atmosphere, low pressure, They answered all our questions and concerns in a timely fashion.
Disclaimer:
Prices do not include additional fees and costs of closing, including government fees and taxes, any finance charges, any dealer documentation fees, any emissions testing fees or other fees. All prices, specifications and availability subject to change without notice. Contact dealer for most current information
For more information on America’s Best Warranty, click here.