NEW 2023 HYUNDAI SANTA FE SEL
- VIN: 5NMS3DAJ7PH545234
- Stock: 23HS199
New 2023 Hyundai SANTA FE SEL
VIN: 5NMS3DAJ7PH545234STOCK: 23HS199
A better test drive is the one we bring to you.
Your driveway. The coffee shop you love. Your office. We’ll bring the test drive to you.
Basic Info
-
Exterior:Calypso Red
-
Drivetrain:AWD
-
Interior:Beige
-
Transmission:8-Speed Automatic with SHIFTRONIC
-
Engine:2.5L I4
-
Fuel Efficiency:22 CITY / 25 HWY
Key Features
-
AWD
-
Adaptive Cruise Control
-
Android Auto
-
Apple CarPlay
-
Backup Camera
-
Blind Spot Monitor
-
Bluetooth
-
Hands-Free Liftgate
-
Heated Seats
-
Interior Accents
-
Keyless Entry
-
Lane Departure Warning
-
Navigation System
-
Panoramic Sunroof
-
Power Seats
-
Premium Package
-
Satellite Radio Ready
-
Side-Impact Air Bags
Shopper Assurance
A simplified experience.
So you save time and shop with confidence.
Transparent Pricing
Flexible Test Drive
Streamlined Purchase
3 Day Worry-Free Exchange
Description
Manufacturer Suggested Retail Price may not reflect the actual sale price. Price excludes tax, title, license, service fee. All customers qualify for the price listed above. You may qualify for additional conditional rebates that may lower your price; ask us for details. All offers are subject to change after month-end so come visit us and test-drive this vehicle today!
Vehicle Details
Exterior
- Wheels: 18" x 7.5J Alloy
- Tires: 235/60R18
- Steel Spare Wheel
- Compact Spare Tire Stored Underbody w/Crankdown
- Clearcoat Paint
- Body-Colored Front Bumper w/Metal-Look Rub Strip/Fascia Accent and Black Bumper Insert
- Body-Colored Rear Bumper w/Black Rub Strip/Fascia Accent and Metal-Look Bumper Insert
- Black Bodyside Cladding and Black Wheel Well Trim
- Chrome Side Windows Trim
- Chrome Door Handles
- Body-Colored Power Heated Side Mirrors w/Manual Folding and Turn Signal Indicator
- Fixed Rear Window w/Fixed Interval Wiper and Defroster
- Deep Tinted Glass
- Variable Intermittent Wipers
- Front Windshield -inc: Sun Visor Strip
- Fully Galvanized Steel Panels
- Lip Spoiler
- Black Grille
- Roof Rack Rails Only
- Auto On/Off Aero-Composite Led Low/High Beam Daytime Running Auto High-Beam Headlamps w/Delay-Off
- Headlights-Automatic Highbeams
- Perimeter/Approach Lights
Interior
- Heated Front Bucket Seats -inc: 8-way power driver's seat w/2-way power lumbar support,
- Driver Seat
- 4-Way Passenger Seat -inc: Manual Recline and Fore/Aft Movement
- 60-40 Folding Split-Bench Front Facing Manual Reclining Fold Forward Seatback Rear Seat w/Manual Fore/Aft
- Manual Tilt/Telescoping Steering Column
- Leather Steering Wheel
- Front Cupholder
- Rear Cupholder
- Valet Function
- Cruise Control w/Steering Wheel Controls
- Distance Pacing w/Traffic Stop-Go
- HVAC -inc: Underseat Ducts and Console Ducts
- Dual Zone Front Automatic Air Conditioning
- Glove Box
- Driver Foot Rest
- Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look Console Insert and Metal-Look Interior Accents
- Full Cloth Headliner
- Cloth Door Trim Insert
- Metal-Look Gear Shifter Material
- Day-Night Rearview Mirror
- Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination, Driver And Passenger Auxiliary Mirror
- Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage and 2 12V DC Power Outlets
- Front Map Lights
- Fade-To-Off Interior Lighting
- Full Carpet Floor Covering
- Carpet Floor Trim
- Cargo Area Concealed Storage
- Trunk/Hatch Auto-Latch
- Cargo Space Lights
- Integrated Navigation System w/Voice Activation
- Instrument Panel Bin, Driver / Passenger And Rear Door Bins
- Delayed Accessory Power
- Driver Information Center
- Outside Temp Gauge
- Analog Appearance
- Manual w/Tilt Front Head Restraints and Manual Adjustable Rear Head Restraints
- Front Center Armrest and Rear Center Armrest
- 1 Seatback Storage Pocket
- Perimeter Alarm
- Immobilizer
- 2 12V DC Power Outlets
- Air Filtration
Entertainment
- Radio: AM/FM Display Audio -inc: 10.25" display screen, SiriusXM, HD Radio, Bluelink connected car system, navigation system w/Over-the-Air (OTA) map updates, dynamic voice recognition, Apple CarPlay and Android Auto, Bluetooth hands-free w/wireless audio streaming, steering wheel audio and phone controls, USB ports and rear seat quiet mode
- Radio w/Seek-Scan, Clock and Speed Compensated Volume Control
- 6 Speakers
- Integrated Roof Antenna
- 2 LCD Monitors In The Front
- Real-Time Traffic Display
Mechanical
- Engine: 2.5L GDI MPI DOHC 16-Valve I4 -inc: Idle Stop and Go (ISG)
- Transmission: 8-Speed Automatic w/SHIFTRONIC -inc: shift-by-wire and drive mode select (comfort, sport, smart)
- Axle Ratio: 4.081
- GVWR: 5,247 lbs
- Transmission w/Driver Selectable Mode
- Electronic Transfer Case
- Automatic Full-Time All-Wheel
- Battery w/Run Down Protection
- 150 Amp Alternator
- Towing Equipment -inc: Trailer Sway Control
- Gas-Pressurized Shock Absorbers
- Front And Rear Anti-Roll Bars
- Electric Power-Assist Speed-Sensing Steering
- 18.8 Gal. Fuel Tank
- Single Stainless Steel Exhaust w/Chrome Tailpipe Finisher
- Permanent Locking Hubs
- Strut Front Suspension w/Coil Springs
- Multi-Link Rear Suspension w/Coil Springs
- 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Descent Control, Hill Hold Control and Electric Parking Brake
Safety
- Lane Following Assist (LFA)
- Side Impact Beams
- Dual Stage Driver And Passenger Seat-Mounted Side Airbags
- Blind-Spot Collision-Avoidance Assist (BCA) Blind Spot
- Forward Collision-Avoidance Assist (fca) w/Pedestrian and Cyclist & Junction-Turning Detection
- Collision Mitigation-Front
- Driver Monitoring-Alert
- Collision Mitigation-Rear
- Tire Specific Low Tire Pressure Warning
- Dual Stage Driver And Passenger Front Airbags
- Curtain 1st And 2nd Row Airbags
- Airbag Occupancy Sensor
- Rear Child Safety Locks
- Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
Tech Specs
- Vehicle Name: Hyundai Santa Fe
- Body Style: Sport Utility
- Drivetrain: All Wheel Drive
- EPA Classification: Small SUV 4WD
- Passenger Capacity: 5
- Passenger Volume: 111.5
- Base Curb Weight: 3960
- Fuel Economy Est-Combined: 24
- EPA Fuel Economy Est - City: 22
- EPA Fuel Economy Est - Hwy: 25
- Dead Weight Hitch - Max Trailer Wt.: 2000
- Dead Weight Hitch - Max Tongue Wt.: 200
- Wt Distributing Hitch - Max Trailer Wt.: 2000
- Wt Distributing Hitch - Max Tongue Wt.: 200
- Maximum Trailering Capacity: 2000
- Engine Order Code:
- Engine Type: Regular Unleaded I-4
- Displacement: 2.5 L/152
- Fuel System: Port/Direct Injection
- SAE Net Horsepower @ RPM: 191 @ 6100
- SAE Net Torque @ RPM: 181 @ 4000
- Trans Order Code:
- Trans Type: 8
- Trans Description Cont.: Automatic w/OD
- Trans Description Cont. Again:
- First Gear Ratio (:1): 4.49
- Second Gear Ratio (:1): 2.76
- Third Gear Ratio (:1): 1.77
- Fourth Gear Ratio (:1): 1.39
- Fifth Gear Ratio (:1): 1.21
- Sixth Gear Ratio (:1): 1.00
- Reverse Ratio (:1): 3.08
- Final Drive Axle Ratio (:1): 4.08
- Tons/yr of CO2 Emissions @ 15K mi/year: 7.4
- Maximum Alternator Capacity (amps): 150
- Suspension Type - Front: Strut
- Suspension Type - Rear: Multi-Link
- Suspension Type - Front (Cont.): Strut
- Suspension Type - Rear (Cont.): Multi-Link
- Front Tire Order Code:
- Rear Tire Order Code:
- Spare Tire Order Code:
- Front Tire Size: P235/60TR18
- Rear Tire Size: P235/60TR18
- Spare Tire Size: Compact
- Front Wheel Size: 18 X 7.5
- Rear Wheel Size: 18 X 7.5
- Spare Wheel Size: Compact
- Front Wheel Material: Aluminum
- Rear Wheel Material: Aluminum
- Spare Wheel Material: Steel
- Steering Type: Rack-Pinion
- Turning Diameter - Curb to Curb: 37.4
- Brake Type: 4-Wheel Disc
- Brake ABS System: 4-Wheel
- Disc - Front (Yes or ): Yes
- Disc - Rear (Yes or ): Yes
- Front Brake Rotor Diam x Thickness: 13.6
- Rear Brake Rotor Diam x Thickness: 12
- Drum - Rear (Yes or ):
- Rear Drum Diam x Width:
- Fuel Tank Capacity, Approx: 18.8
- Front Head Room: 41.2
- Front Leg Room: 44.1
- Front Shoulder Room: 59.1
- Front Hip Room: 57.5
- Second Head Room: 39
- Second Leg Room: 41.7
- Second Shoulder Room: 58.3
- Second Hip Room: 56.3
- Wheelbase: 108.9
- Length, Overall: 188.4
- Width, Max w/o mirrors: 74.8
- Height, Overall: 66.3
- Track Width, Front: 64.8
- Track Width, Rear: 65.2
- Min Ground Clearance: 8.2
- Cargo Volume to Seat 1: 72.1
- Cargo Volume to Seat 2: 36.4
- Cargo Volume to Seat 3: 36.4
- Seventh Gear Ratio (:1): 0.80
- Eighth Gear Ratio (:1): 0.64
- Model Group: Santa Fe
- Vehicle Segment: Intermediate Sport Utility
- Vehicle Type: Sport Utility
- Engine Displacement Units: 2.5
- Engine Camshaft: DOHC
- Engine Block Type: aluminum
- Engine Cylinder Count: 4
- Engine Valve Count: 4
- Country of Origin: United States Hyundai Mpv (Including Rv)
Details
- Premium Package
- Axle Ratio: 4.081
- 18" x 7.5J Alloy Wheels
- Heated Front Bucket Seats
- Stain-Resistant Cloth Seat Trim
- H-Tex Leatherette Seat Trim
- Radio: AM/FM Display Audio
- First Aid Kit
- Cargo Net
- Bumper Applique
- Cargo Tray
- Mudguards
- Carpeted Floor Mats
- 8-Way Power Passenger Seat
- Auto-Dimming Rear-View Mirror
- Blind-Spot View Monitor
- Chrome Front & Rear Bumper Accents
- Chrome Interior Accents
- Acoustic-Laminated Front Side Windows
- Silver Front Grille
- harman/kardon® Audio System
- 12.3" LCD Multi-Information Display
- LED Interior Lights
- Manual Rear Side Sunshades
- Option Group 02
- Power Release 2nd Row Seats
- Panoramic Sunroof
- Surround View Monitor
- LED Taillights
- 4-Wheel Disc Brakes
- 6 Speakers
- Air Conditioning
- Electronic Stability Control
- Front Bucket Seats
- Front Center Armrest
- Navigation System
- Power Liftgate
- Spoiler
- Tachometer
- ABS brakes
- Alloy wheels
- Automatic temperature control
- Brake assist
- Bumpers: body-color
- Delay-off headlights
- Driver door bin
- Driver vanity mirror
- Dual front impact airbags
- Dual front side impact airbags
- Emergency communication system
- Four wheel independent suspension
- Front anti-roll bar
- Front dual zone A/C
- Front reading lights
- Fully automatic headlights
- Heated door mirrors
- Heated front seats
- Illuminated entry
- Leather steering wheel
- Low tire pressure warning
- Occupant sensing airbag
- Outside temperature display
- Overhead airbag
- Overhead console
- Panic alarm
- Passenger door bin
- Passenger vanity mirror
- Power door mirrors
- Power driver seat
- Power steering
- Power windows
- Rear anti-roll bar
- Rear seat center armrest
- Rear window defroster
- Rear window wiper
- Remote keyless entry
- Roof rack: rails only
- Security system
- Speed control
- Speed-sensing steering
- Split folding rear seat
- Steering wheel mounted audio controls
- Telescoping steering wheel
- Tilt steering wheel
- Traction control
- Trip computer
- Turn signal indicator mirrors
- Variably intermittent wipers
- Rear seats: split-bench
- AM/FM radio: SiriusXM
- Exterior Parking Camera Rear
- Auto High-beam Headlights
- Apple CarPlay & Android Auto
- Driver Air Bag
- Passenger Air Bag
- Front Side Air Bag
- Front Head Air Bag
- Rear Head Air Bag
- Climate Control
- Multi-Zone A/C
- A/C
- Security System
- AM/FM Stereo
- ABS
- Cruise Control
- Rear Defrost
- Child Safety Locks
- All Wheel Drive
- 4 Cylinder Engine
- Gasoline Fuel
- Daytime Running Lights
- Keyless Entry
- Power Door Locks
- Heated Mirrors
- Power Mirror(s)
- Power Driver Seat
- Pass-Through Rear Seat
- Cloth Seats
- Bucket Seats
- Power Steering
- Adjustable Steering Wheel
- Tires - Front All-Season
- Tires - Rear All-Season
- Temporary Spare Tire
- Traction Control
- Aluminum Wheels
- Power Windows
- Intermittent Wipers
- A/T
- Satellite Radio
- MP3 Player
- Heated Front Seat(s)
- Privacy Glass
- Variable Speed Intermittent Wipers
- Steering Wheel Audio Controls
- Immobilizer
- Automatic Headlights
- Integrated Turn Signal Mirrors
- Driver Vanity Mirror
- Passenger Vanity Mirror
- Driver Illuminated Vanity Mirror
- Passenger Illuminated Visor Mirror
- Driver Adjustable Lumbar
- Leather Steering Wheel
- Rear Spoiler
- Transmission w/Dual Shift Mode
- Remote Trunk Release
- Tire Pressure Monitor
- Trip Computer
- Bluetooth Connection
- Telematics
- 8-Speed A/T
- Remote Engine Start
- Back-Up Camera
- Stability Control
- Brake Assist
- Keyless Start
- Auxiliary Audio Input
- HD Radio
- Rear Bench Seat
- Passenger Air Bag Sensor
- Blind Spot Monitor
- Lane Departure Warning
- Hands-Free Liftgate
- Cross-Traffic Alert
- Lane Keeping Assist
- Adaptive Cruise Control
- Smart Device Integration
- Front Collision Mitigation
- Automatic Highbeams
- LED Headlights
- Requires Subscription
- Cruise Control Steering Assist
- Driver Monitoring
- Rear Collision Mitigation
Other Vehicles You May Like
Contact a Top Rated Specialist
Oneida Acosta
Sales and Leasing Consultant
Nick Perkins
Sales Manager
Megan Weinburger
Finance Manager
Boucher Hyundai of Janesville Specialists
Oneida Acosta
Sales and Leasing Consultant
Feb 13, 2023
Best car buying experience I've ever had.
Best car buying experience I've ever had. Not pushy, had great communication with the car that I was purchasing. 2023 Tuscan that was in transit to the dealership, arrived two weeks than expected. Spent about an hour at the dealership after it was all said and done! Nick and Oneida were extremely helpful.
Dec 30, 2022
They over succeeded my expectations Purchased 8 vehicles
They over succeeded my expectations Purchased 8 vehicles with Excellent Services! Definitely would recommend friends?
Dec 13, 2022
We started buying from Tom West years ago and have
We started buying from Tom West years ago and have bought our 2nd one from Oneida , who we absolutely love. Very happy with the whole experience
Dec 07, 2022
This was our first experience with this service center.
This was our first experience with this service center. Bought our first Hyundai Tucson a couple months ago. Less than 4000 miles and there was no sound from the speakers. No radio and no safety feature alarms. It took a week to get an appointment to have it looked at. My appt was for 9:15 Monday, December 5th. I dropped the car off Sunday night. I had arrangements for rides to and from work as they said they sometimes have a loaner but not always. I called about 1:30 Monday to see if there was any information. I was told not yet and felt the person was almost evasive in their answer and then said “we will get someone on it this afternoon”. I then called again at 4:30. I was told it would not be done as they had not found the problem and the tech had been working on it “off and on” all day. This was surprising to me as we had done some research online when it first happened and there were many forums where it was discussed saying it was an amp. I had shared this when I talked with them and stopped in prior to my appt so they could see it was not working in case it was when it came in for the appt. There were discussions about pulling a fuse or the battery cable and then it might work for a while but usually ended with the amp needing replacement. They were kind enough to provide me with a loaner Monday night. Tuesday afternoon I received a text message that the car was ready to be picked up as service was complete. When I went to get it I asked what had been done. I was told a fuse had been removed and then put back in and it was working. I said that was exactly what was on the online forums and is what I had mentioned twice. I was surprised that my appt was at 9:15 on Monday and it wasn’t ready until Tuesday afternoon when just a fuse had to be popped out. I also asked what happens when it happens again? Because every comment about them said the fuse fix is temporary. I was told if it happened again they would have to do diagnostics again to see if they needed to replace the amp. Diagnostics again? Another week to get it in and keeping it for 2 days for a problem that many have had? I felt the person I talked to was kind of evasive with every discussion we had. I know online forums are not always right or even real but this one seems pretty right on about this issue. It is irritating to have a brand new car and then have what is potentially a temporary fix without a straight answer for a resolution if it happens again. I was told doing the fuse thing and then diagnostic testing again is what Hyundai requires of the service dept. I am surprised that if this is happening a lot that Hyundai isn’t more concerned about the safety alerts not sounding. If someone doesn’t listen to the radio they might not even realize they weren’t working until it was too late and they had an accident. The service rep kept saying “the radio” was the problem but that is not it. No one was rude or unkind at the service dept. Just seemed a bit evasive about when it was worked on and if it was actually even fixed. It’s just frustrating to have a new car and have to mess with service on it right away.
Nov 09, 2022
Oneida was great!
Oneida was great! It was windy and rainy when we pulled up just to “look” at the cars. We asked a question and she didn’t not hesitate to help us, even standing in the rain. She was never pushy and listened to what I had to say. During the entire process she was very kind and attentive. After the purchase she sat with me in my new car and explained the features to me in great detail. She is very knowledgeable and it shows! She created an overall wonderful experience.
Nick Perkins
Sales Manager
Feb 13, 2023
Best car buying experience I've ever had.
Best car buying experience I've ever had. Not pushy, had great communication with the car that I was purchasing. 2023 Tuscan that was in transit to the dealership, arrived two weeks than expected. Spent about an hour at the dealership after it was all said and done! Nick and Oneida were extremely helpful.
Dec 13, 2022
Wonderful Experience!
Wonderful Experience! Honest, upfront, and friendly throughout the entire process! One of the best car buying experiences I have ever had from start to finish. Would work with them again!!
Dec 07, 2022
This was our first experience with this service center.
This was our first experience with this service center. Bought our first Hyundai Tucson a couple months ago. Less than 4000 miles and there was no sound from the speakers. No radio and no safety feature alarms. It took a week to get an appointment to have it looked at. My appt was for 9:15 Monday, December 5th. I dropped the car off Sunday night. I had arrangements for rides to and from work as they said they sometimes have a loaner but not always. I called about 1:30 Monday to see if there was any information. I was told not yet and felt the person was almost evasive in their answer and then said “we will get someone on it this afternoon”. I then called again at 4:30. I was told it would not be done as they had not found the problem and the tech had been working on it “off and on” all day. This was surprising to me as we had done some research online when it first happened and there were many forums where it was discussed saying it was an amp. I had shared this when I talked with them and stopped in prior to my appt so they could see it was not working in case it was when it came in for the appt. There were discussions about pulling a fuse or the battery cable and then it might work for a while but usually ended with the amp needing replacement. They were kind enough to provide me with a loaner Monday night. Tuesday afternoon I received a text message that the car was ready to be picked up as service was complete. When I went to get it I asked what had been done. I was told a fuse had been removed and then put back in and it was working. I said that was exactly what was on the online forums and is what I had mentioned twice. I was surprised that my appt was at 9:15 on Monday and it wasn’t ready until Tuesday afternoon when just a fuse had to be popped out. I also asked what happens when it happens again? Because every comment about them said the fuse fix is temporary. I was told if it happened again they would have to do diagnostics again to see if they needed to replace the amp. Diagnostics again? Another week to get it in and keeping it for 2 days for a problem that many have had? I felt the person I talked to was kind of evasive with every discussion we had. I know online forums are not always right or even real but this one seems pretty right on about this issue. It is irritating to have a brand new car and then have what is potentially a temporary fix without a straight answer for a resolution if it happens again. I was told doing the fuse thing and then diagnostic testing again is what Hyundai requires of the service dept. I am surprised that if this is happening a lot that Hyundai isn’t more concerned about the safety alerts not sounding. If someone doesn’t listen to the radio they might not even realize they weren’t working until it was too late and they had an accident. The service rep kept saying “the radio” was the problem but that is not it. No one was rude or unkind at the service dept. Just seemed a bit evasive about when it was worked on and if it was actually even fixed. It’s just frustrating to have a new car and have to mess with service on it right away.
Nov 17, 2022
We had a great experience.
We had a great experience. Charlie was super helpful with learning how to use the technology.
Nov 13, 2022
Zack was very helpful when buying my new van.
Zack was very helpful when buying my new van. He was patient and professional. Car shopping done easy with a newborn with.
Megan Weinburger
Finance Manager
Feb 25, 2023
Overall good experience.
Overall good experience. Friendly atmosphere, low pressure, They answered all our questions and concerns in a timely fashion.
Feb 20, 2023
Cayden was able to find me a vehicle I didn't even know I
Cayden was able to find me a vehicle I didn't even know I wanted. Wish it had the smart link for the garage door
Dec 13, 2022
We started buying from Tom West years ago and have
We started buying from Tom West years ago and have bought our 2nd one from Oneida , who we absolutely love. Very happy with the whole experience
Dec 07, 2022
This was our first experience with this service center.
This was our first experience with this service center. Bought our first Hyundai Tucson a couple months ago. Less than 4000 miles and there was no sound from the speakers. No radio and no safety feature alarms. It took a week to get an appointment to have it looked at. My appt was for 9:15 Monday, December 5th. I dropped the car off Sunday night. I had arrangements for rides to and from work as they said they sometimes have a loaner but not always. I called about 1:30 Monday to see if there was any information. I was told not yet and felt the person was almost evasive in their answer and then said “we will get someone on it this afternoon”. I then called again at 4:30. I was told it would not be done as they had not found the problem and the tech had been working on it “off and on” all day. This was surprising to me as we had done some research online when it first happened and there were many forums where it was discussed saying it was an amp. I had shared this when I talked with them and stopped in prior to my appt so they could see it was not working in case it was when it came in for the appt. There were discussions about pulling a fuse or the battery cable and then it might work for a while but usually ended with the amp needing replacement. They were kind enough to provide me with a loaner Monday night. Tuesday afternoon I received a text message that the car was ready to be picked up as service was complete. When I went to get it I asked what had been done. I was told a fuse had been removed and then put back in and it was working. I said that was exactly what was on the online forums and is what I had mentioned twice. I was surprised that my appt was at 9:15 on Monday and it wasn’t ready until Tuesday afternoon when just a fuse had to be popped out. I also asked what happens when it happens again? Because every comment about them said the fuse fix is temporary. I was told if it happened again they would have to do diagnostics again to see if they needed to replace the amp. Diagnostics again? Another week to get it in and keeping it for 2 days for a problem that many have had? I felt the person I talked to was kind of evasive with every discussion we had. I know online forums are not always right or even real but this one seems pretty right on about this issue. It is irritating to have a brand new car and then have what is potentially a temporary fix without a straight answer for a resolution if it happens again. I was told doing the fuse thing and then diagnostic testing again is what Hyundai requires of the service dept. I am surprised that if this is happening a lot that Hyundai isn’t more concerned about the safety alerts not sounding. If someone doesn’t listen to the radio they might not even realize they weren’t working until it was too late and they had an accident. The service rep kept saying “the radio” was the problem but that is not it. No one was rude or unkind at the service dept. Just seemed a bit evasive about when it was worked on and if it was actually even fixed. It’s just frustrating to have a new car and have to mess with service on it right away.
Nov 23, 2022
Our brand new Palisade had various scratches and two
Our brand new Palisade had various scratches and two paint chips in the bumper which was to be repaired by the service center as part of or purchase agreement. Initially the repair was to take a couple hours. Unfortunately, that turned into a week. When we got the car back, they hadn't fixed the scratches and just put touch-up paint over the chips. The service manager even referred to it as a used car repair. I'm still working with them to get it taken care of properly, now coming up on a couple months after purchase. They've been kind to work with, but the result is unacceptable. Hoping they will make it right. *** Update 12/6/22 *** Shortly after the original review, I was contacted by the General Sales Manager, Demian Wright. Between he and Joe Valdez, they quickly worked out a plan to provide a rental, pick up our Palisade and properly repair the paint. I've updated my review to reflect this. The way it was originally handled was wrong, and it should have never been returned to us without proper repair and supervisor review. However, Demian handled it as well as I could have expected and Joe was there with him. We greatly appreciate their effort and willingness to make it right, even if the original experience wasn't all we hoped for.
Cayden Chapman
Sales Consultant
Feb 20, 2023
Cayden was able to find me a vehicle I didn't even know I
Cayden was able to find me a vehicle I didn't even know I wanted. Wish it had the smart link for the garage door
Zack Sederstrom
Sales Consultant
Feb 25, 2023
Overall good experience.
Overall good experience. Friendly atmosphere, low pressure, They answered all our questions and concerns in a timely fashion.
Disclaimer:
Prices do not include additional fees and costs of closing, including government fees and taxes, any finance charges, any dealer documentation fees, any emissions testing fees or other fees. All prices, specifications and availability subject to change without notice. Contact dealer for most current information
For more information on America’s Best Warranty, click here.